Asia Eco-friendly Holidays

The bathroom had a stinky smell that I had to call about and it did return a couple of times. The rooftop was closed which was the main reason for me picking this hotel. It wasn’t told to me until after I’d paid for my stay and couldn’t request a refund. The staff was very nice and accommodating. The property is a little dated, but still nice.

My stay at Alila was perfect, the food was incredible & staff were all so friendly and attentive. Some issues with check in as had already paid & reception staff asked for whole amount again $3k AUD. Found the reception staff quite rude and was charged 854,000 IDR for 3 beers and 8 sparking waters, whilst sitting at the lobby to go I was asked for more money, this experience was terrible considering how much money I had spent at the resort during my 4 nights (NB warning do not have mini bar drinks in your room) also found someone in my room who claimed to have restocked although only 1 tonic was restocked although not the 3 cans of beer consumed which is all I had in those 4 days

Best experience we had in HK. The family room is super nice for families with kids. The room is so clean, the staff is so nice and helpful with everything. The gym and the open pool on the top floor is very nice. The location is right at the center of the city with easy access to food, shopping etc. Would like to stay here next time.

The bathroom had a stinky smell that I had to call about and it did return a couple of times. The rooftop was closed which was the main reason for me picking this hotel. It wasn’t told to me until after I’d paid for my stay and couldn’t request a refund. The staff was very nice and accommodating. The property is a little dated, but still nice.

My stay at Alila was perfect, the food was incredible & staff were all so friendly and attentive. Some issues with check in as had already paid & reception staff asked for whole amount again $3k AUD. Found the reception staff quite rude and was charged 854,000 IDR for 3 beers and 8 sparking waters, whilst sitting at the lobby to go I was asked for more money, this experience was terrible considering how much money I had spent at the resort during my 4 nights (NB warning do not have mini bar drinks in your room) also found someone in my room who claimed to have restocked although only 1 tonic was restocked although not the 3 cans of beer consumed which is all I had in those 4 days

Best experience we had in HK. The family room is super nice for families with kids. The room is so clean, the staff is so nice and helpful with everything. The gym and the open pool on the top floor is very nice. The location is right at the center of the city with easy access to food, shopping etc. Would like to stay here next time.

My stay at Alila was perfect, the food was incredible & staff were all so friendly and attentive. Some issues with check in as had already paid & reception staff asked for whole amount again $3k AUD. Found the reception staff quite rude and was charged 854,000 IDR for 3 beers and 8 sparking waters, whilst sitting at the lobby to go I was asked for more money, this experience was terrible considering how much money I had spent at the resort during my 4 nights (NB warning do not have mini bar drinks in your room) also found someone in my room who claimed to have restocked although only 1 tonic was restocked although not the 3 cans of beer consumed which is all I had in those 4 days