Hotel Romantik di Zermatt

"very clean, great location"

"Clean room"

"This is a two star hotel, but the quality at which it is kept makes it feel as though it is much, much better! Seriously happy with this hotel, very clean, close to everything (as every hotel in Zermatt is), good water pressure and hot water. Breakfast is good, although if you like bacon/eggs/sausage there isn’t any except some eggs which you have to boil yourself. Other than that there was a wide variety of bread and pretzels, yoghurts, ham, cheese and cereal and some fruit. For the price paid...

"The hotel is about a 15-minute walk from the main station. It’s clean, offers minimal amenities, and has a great breakfast. Unfortunately, my stay ended on a very negative note. On my last night, I was locked out of my room after reception had closed. There was no visible emergency contact at the front desk, and if one exists, it certainly wasn’t made clear. I tried reaching out via Expedia chat and WhatsApp, but received no response, even while writing this review. As a result, I had no...

"This property is amazing. It was, by far, the highlight of our trip traversing Switzerland. Alexandria at check in was amazing. She helped us to navigate and shift our itinerary due to closures. She was beyond kind. Our room, wow, AMAZING! We had a lovely little balcony with direct views of the Matterhorn. We were so very pleased. I highly recommend Schloss Zermatt. Best breakfast and afternoon snacks."

"Highly recommend this nice little hotel. The staff are amazing and very welcoming. The location is great, near everything but stop very quiet (apart from some construction nearby during our visit). The view of the Matterhorn from the rooftop terrace is magical."