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National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA

4.5 star property
Riverfront hotel with full-service spa and fitness centre

Choose dates to view prices

Photo gallery for National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA

Restaurant
Front of property
Living area
Terrace/patio
Indoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Room service
The current price is RM1,684
RM1,791 total
includes taxes & fees
30 Jun - 1 Jul

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Matterhorn)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double Room (Matterhorn)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking, Ensuite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Double Room, Non Smoking, Ensuite

Highlights

Furnished balcony or patio
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Mini Family room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Mini Family room

Highlights

Furnished balcony or patio
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Double Room, 1 Bedroom, Mountain View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Double Room, 1 Bedroom, Mountain View

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony or patio
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Matterhorn)

Living area

Suite (Matterhorn)

Highlights

Furnished balcony or patio
Separate sitting area
Fireplace
Private indoor hot tub
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 55 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Queen Sofa Bed

View all photos for Deluxe Family room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Family room

Highlights

Furnished balcony or patio
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Mini Family Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Mini Family Room

  • Sleeps 2
  • 1 Single Bed and 1 Queen Bed

View all photos for Deluxe Family Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Family Room

  • Sleeps 3
  • 2 Single Beds and 1 Queen Bed

View all photos for Double Room With Matterhorn View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double Room With Matterhorn View

  • Sleeps 2
  • 1 Double Bed

View all photos for Maisonette Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Maisonette Suite

  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Double With Matterhorn View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Double With Matterhorn View

  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
Matterstrasse 39, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 1 min walk - 0.0 km
  • Zermatt - Furi - 6 min walk - 0.6 km
  • Matterhorn Museum - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 14 min walk - 1.3 km

Getting around

  • Zermatt Gornergratbahn Station - 6 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Golden India - ‬5 min walk
  • ‪Fuchs - ‬3 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬7 min walk
  • ‪Snowboat - ‬2 min walk
  • ‪Zer Mama Bistro - ‬2 min walk

About this property

National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA

Luxury family-friendly hotel near Zermatt-Matterhorn Ski Paradise
You can look forward to a terrace, mini golf and a garden at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA. Adventurous travellers may like the Pilates and cycling at this hotel. Treat yourself to a body scrub, aromatherapy or a hot stone massage at the on-site spa. Yoga classes are offered at the gym; the property also has a playground, an arcade/games room and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in reception.
Other perks include:
  • An indoor pool and a children's pool
  • Free train station pick-up, bike hire and express check-in
  • 1 meeting room, tour/ticket information and a TV in reception
  • Massage treatment rooms, a porter/bellboy and a lift
Room features
All 54 rooms have comforts such as pillow menus and bathrobes, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Shower/bath combinations, free toiletries and hairdryers
  • 42-inch flat-screen TVs with cable channels
  • Furnished balconies or patios, wardrobes/cupboards and electric kettles

Languages

English, French, German, Greek, Italian, Polish, Portuguese, Spanish

Similar properties

Living area

Wellness Hotel Alpenhof

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
9.6 out of 10, Exceptional, 583 reviews
The price is RM1,781
RM1,891 total
includes taxes & fees
20 Jul - 21 Jul
Wellness Hotel Alpenhof

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:30 PM
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 30 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Day (25 December) Gala Dinner per adult: CHF 100
  • Christmas Day (25 December) Gala Dinner per child: CHF 50 (from 9 to 15 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: CHF 185
  • New Year's Eve (31 December) Gala Dinner per child: CHF 70 (from 9 to 15 years old)
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CHF 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Hotel National Zermatt
National Zermatt
National Hotel Zermatt
Hotel National

Frequently asked questions

Does National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

As of 29 Jun 2025, prices found for a 1-night stay for 2 adults at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA on 30 Jun 2025 start from RM 1,684.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 30 per pet, per night. Service animals are exempt from fees.

How much is parking at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

This property doesn't offer parking.

What time is check-in at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

Check-in start time: 3 PM; check-in end time: 10:30 PM.

What time is check-out at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

Checkout is at 11 AM. Late checkout is available for CHF 50.00 (subject to availability).

Where is National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA located?

This family-friendly Zermatt hotel is located on a river, just steps away from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. Tour Monte Rosa and Zermatt - Furi are also within 10 minutes. Zermatt Gornergratbahn Station is 6 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 6 minutes.

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National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 93 out of 115 reviews
Rating 8 - Good. 17 out of 115 reviews
Rating 6 - Okay. 3 out of 115 reviews
Rating 4 - Poor. 0 out of 115 reviews
Rating 2 - Terrible. 2 out of 115 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Vassilios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is excellent in National Hotel, I love it

10/10 Excellent

Timothy

Outstanding amenities and staff.
Stayed 2 nights in May 2024

10/10 Excellent

Vinod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. Great views and great location
Stayed 2 nights in Jun 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The sauna and pool are amazing. The breakfast was great. Everyone there was very friendly.
Stayed 3 nights in May 2024

10/10 Excellent

Bavand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must see- The best service and great location

Lovely staff, extremely helpful and nice. The hotel is great as well. We’re having a great time even with the worst flooding in the last 10 years.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay! The service was excellent, and the staff were incredibly attentive and helpful with any additional requests we had. After a long day of skiing, the spa facilities were a perfect way to relax and unwind. The food was absolutely delicious, and the cocktails were just as impressive. We will definitely be returning!
Stayed 7 nights in Feb 2025

10/10 Excellent

Mok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price/performance ratio, definitely sray at the suite which has 2 floors and direct view of the Matterhorn!
Stayed 2 nights in Sep 2024

10/10 Excellent

Rudolf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dank des äusserst freundlichen und hilfsbereiten Personal fühlten wir uns hier wirklich willkommen und konnten unseren Aufenthalt voll und ganz geniessen. Die Lage unmittelbar bei der Sunegga-Bahn und nahe beim Bahnhof und Ortszentrum ist perfekt. Auch der Spa-Bereich ist top.
Stayed 7 nights in Feb 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Stayed 6 nights in Jan 2025

10/10 Excellent

LUCAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Hotel incrível. Excelente atendimento pelo recepcionista Kevin. Jovem super atencioso. Bem localizado, quarto confortável e café da manhã completo.
Stayed 1 night in Oct 2024

10/10 Excellent

shuichi

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het personeel is ontzettend behulpzaam en nergens eerder zulke lieve, klantgerichte medewerkers in een hotel meegemaakt. Verder een heel mooi hotel, met zwembad en goede voorzieningen. Heerlijk eten!
Stayed 1 night in Aug 2024

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

kohki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

PER-OLOF

Stayed 2 nights in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Enrique

Stayed 1 night in Jan 2024

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, room comfort

Schönes Hotel direkt gegenüber der Bergbahn

Wir hatten einen angenehmen Aufenthalt und kommen gerne wieder! Frischer Orangensaft beim Frühstück und eine große Auswahl, top! Wellness sehr schön, hervorzuheben ist die angenehm warme Wassertemperatur in allen Becken… Zimmer etwas älter und mit Teppichböden, hier könnte man eventuell etwas erneuern, ist aber nicht weiter schlimm.
Stayed 3 nights in Jan 2024

10/10 Excellent

Anja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

NATSUMI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

6/10 Okay

Naoki

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2023

2/10 Terrible

Wolfgang

Disliked: Staff & service, amenities, property conditions & facilities
Sehr veraltete und verbrauchte Ausstattung. In meinem gebuchten Zimmer, war sehr vieles defekt und verbraucht. Übernachte schon sehr lange und immer wieder in Zermatt. Erlebte so etwas noch nie. Der Teppich sicherlich schon Jahrzehnte alt Das Frühstück ist mangelhaft. Das Personal ist sehr passiv. Die Angestellten an der Rezeption sind sehr schlecht ausgebildet, und sprechen kein Deutsch. Der Übernachtungspreis ist keineswegs gerechtfertigt.
Stayed 3 nights in Apr 2022