While your reception was very good and professional, we were not happy with quite a few things. 1) Your side door was a nuisance since the electronic keypad was busted, and it seems like your receptionist didn't know about this. He directed us to drive to an entrance that was not functional at all. We do not blame him, but Baymont needs to fix that, so not to make guests play the guessing game when trying to gain entry to their room. 2) Your bathtub took a thousand years to drain, and the only way around this is to not use the faucet below. Just use the shower and you would have no problem. 3) The headboard on your beds were dusty, and it looks like you have not cleaned it in a while. 4) There were traces of trash not cleaned up in the room. 5) Your electrical outlets did not work well at all! We were not able to use the bedside lamps, and had to use whatever lights were still on. 6) No ice machine? Ice machine broken and only one ice machine available??? Come now, Baymont! You could do better!
We would never stay here again, but one thing we would like to note is that management and reception are excellent here. Katie the manager was very polite, professional. So was the gentleman who checked us in. It is the facility condition that we had issues with.
