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"Jake was great on the valet parking side and Amelia was lovely who checked us in… We was also able to check in very early which was appreciated.."

"Clean and very comfortable room..the bed was very comfy, could do with a few more milks as not enough for 2 people or could do with a small fridge. The food in the restaurant was excellent as always, the staff were very welcoming and efficient. The bar and outside seating is comfortable. The reception was quick and informative. Plenty of parking and a bus stop right outside for a trip to York. Lovely grounds, well maintained . The spa is a lovely place to relax.. This is our 5th time here, this time to celebrate my birthday and i absolutely love this place , i can't really fault it at all.. I would like to thank all the staff, including the ones behind the scenes, who make this hotel what it is.."

"Friendliest front desk and wait staff. Nice breakfast. Full breakfast with menu options plus buffet. Buffet only was a bit limited, but had good fruit. Room cleaning staff did fantastic job, just a bit over eager in the mornings, knocking on your door every 5-10 minutes!"

"The hotel i was nice and comfy. The best part is its location. All the best attractions of York is walkable distance from this hotel."

"Limited parking. Lovely clean room. Front staff was kind and helpful. "

"Great hotel. Our room was river view with lovely view of the Minster too. Breakfast loads of choice. Baggage store if needed. Central location. Easy walk to station and all city attractions."

"Absolutely could not fault the staff. The room was clean and we enjoyed being close to York St John University and the shopping hub of the city centre. The food was okay although at breakfast there was sometimes bits missing or run out- no hot water for tea, run out of sausages, etc…. The staff were very attentive and the little texts to check in on us during our stay were lovely. "

"It was lovely. Brilliant location "

"Really nice stylish hotel with lovely staff and facilities. Because of a delay we arrived at the hotel after the cut off for breakfast but they went out of their way to get us a bite to eat,only a bacon bun but much appreciated. "