Hotel Mesra Haiwan Kesayangan di Wrexham

"Lovely building and very close to town centre, all the staff are lovely - friendly and helpful. Our room was ok but not as clean as it should have been, only 1 set of towels on arrival, shower gel was empty. All got resolved though as soon as I requested. We hung up our towels to re-use but they were changed each day. Free bottled water provided each day and good tea and coffee set up. Bed was comfortable. Breakfast was amazing - plenty of choices and really well done. Menu only, no buffet for...

"Generally the rooms are to a high standard. The breakfasts are excellent, and the staff really friendly. Easy car parking. Only quibble is that we tried to book another 2 day stay, the system didn’t allow this - wanted 3 or more: this may vary with time of year."

"Luckily we found the parking ok. We do not have any pets. "

"We stayed in a comfortable twin room at the Hand Hotel with a view across the river. One of the beds was slightly tilted due to the sloping floor which could have been easily corrected by using feet raisers on two of the bed legs."

"The swimming pool is out of order at the moment. was not notified of this when booking only a couple of days before I arrived. I was allocated room 56. Make sure you don’t get this room unless there is a heatwave. It was so cold that I had to ask to be moved during the night. The radiator does not appear to work in the room. I stayed for 3 nights, two of which had road closures outside the hotel . On the Sunday the road was closed from 7 am to 1 pm so could not leave unless you walked - and...

"The Hand Hotel was ok. It was simply an overnight stop off whilst doing Offa’sDyke walk. A bit tired and dated but at the price, we couldn’t complain"

"Staff very friendly and helpful. Room was well equipped. Breakfast was excellent "

"I will start with a positive! Staff friendly and accommodating. That is the only positive I have to say about this hotel. Rooms leave a lot to be desired, very run down and would benefit from a good clean. We moved rooms 3 times before we made the decision to stay - wish I had stuck with my gut and left straight away. Restaurant and bar area needs a good clean just as much as rooms. I can safely say I won’t be back and certainly would not recommend this place. "