Hotel Dekat Wood River Refinery History Museum

"It was a nice clean room. The sink is not in the bathroom, which I didn’t catch in the pictures, I just don’t prefer that set up. The people were very nice. The “road noise” other people mentioned wasn’t an issue for us although we were in the front of the motel. "

"Perfect place!!"

"This is a very nice hotel. The staff is helpful and the breakfast was delicious with gluten free options."

"While our room was clean and comfortable, A/C worked great, the shower needed some bleach work, door track was black and floor pan of shower was orange in spots. We checked in on a Thursday, kids used pool, Friday someone apparently barged in pool. We were told pool had to be drained, cleaned, refilled. Next 3 days, we never saw any of this being done. VERY DISSAPPOINTING as now the kids couldn't swim, 98° outside!!! A very faint apology with no amends from staff."

"I've stayed here before and my experience this time was terrible I will never book there again. The room had no air conditioning properly working, no TV working, the room was not properly cleaned. But because i stayed one night i assumed that why we were treated in that manner. Certain staff members were exceptionally Rude. Unprofessional behavior. They did attempt to accommodate but it was too late at that point. Mary. Was the worst ever, 😫 Mickey if that's even his name was slightly above...

"the room was newly remodeled. great space wonderful bed The staff was delightful very helpful. breakfast was good, aple"

"A"

"Staff is outstanding! Friendly and very helpful!!!"

"The staff was so friendly. The price was so reasonable and we were close to everything."

"This Red Lion is conventient and inexensive. I stay there frequently when I'm working in the area. Having said this, there are some minor issues almost every time I stay. This time, the safty latch on the inside of the room door was busted out and completely missing. Also a pair of socks from a previous guest was left on the shelf above the coat hangers. And, the TV remote didn't work, so no TV at all. For those of you that are big breakfast eaters, this is not the place. The food is...

"Was fine for just the over night needs."

"Stayed here to attend an event nearby. The staff are extremely kind, especially the front desk folks. However, the 4th floor had consistent issues with water flow in the toilets before even using them. The room was clean but housekeeping is only offered after you check out so be aware you will need to ask the front desk if you need towels, etc."

"Clean room. Toilet needed repair. Breakfast not much to brag about. Front desk staff were helpful."

"While the staff were extremely friendly and nice, the hotel did not have a functioning swimming pool and we were told hadn’t had one for six months. That was a big disappointment. They also couldn’t explain how to connect to the WiFi. The hotel is basic. Given the lack of a pool I doubt I would stay there again."

"I like staying at smaller chains, but this one needed a lot of help. No sound proofing, we could hear all of the neighbors conversations. Bathrooms were older and could use a good scrubbing. With that said, I never felt unsafe in the hotel and it got the job done for sleeping and moving on"

"Let’s start off by saying I’m a trucker and I have extremely low expectations. But this place is an absolute dump. Pillow, shower curtain, and towels all had stains on them. The floors hadn’t been swept in weeks let alone mopped in months. The baseboards looked like they had blood stains on them. The hallway carpets have clearly never been cleaned. But that’s what you’d expect from a hit ran by Indians. Looked like something you find in India. No wonder the best western and Fairfield next...

"Clean room and nice bedding and towels. Bigger refrigerator with a freezer and produce tray. Air conditioning and shower water temperature was inconsistent in maintaining temperature. Nice outside pool and easy parking. Close to shopping and restaurants."

"Exceptional was the word that caught my eye, the reason we chose to stay at Drury Inn Collinsville. We loved it so much we extended our two-days to NINE. Kaydence welcomed us. Sarah sold us on the Drury Inn membership. The night manager, Roxanne, updated and verified our membership and even saved us significantly more over the Expedia rate! Everyone here -- from front desk to cleaning staff -- has been SO welcoming! The food at breakfast and at 'kickback' time were much better than one would...

"Decent place , clean , well maintained."

"It did the job, cheap option near St Louis. Nothing wrong with the room, some frogs on the pool cover."