6/10 Boleh diterima
Valerie, Wyomissing
22 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan
I thought the room was spacious and clean. However, the towels were TINY (hand-towel sized and only 2 in the room, and there is only housekeeping every three days so your room stays messy and the tiny towels stay damp because there's nowhere to really dry them - and there were no notices to tell you that is the case so I was quite surprised to find it out (no notices anywhere about their "green" policies - although I'm not sure simply refusing to provide housekeeping is a Green policy!) I also didn't like that they seem to have disabled their Front Desk phones so that the only way to ask for anything or get help is to physically walk over to the front lobby - and I was situated at the rather far point away from that with a broken foot so it was chore to go and ask for additional pillows (had to actually drive over there, it was so far away). When I asked why no one ever answered the Front Desk phone I was told that they were "broken" - but they seemed to ring just fine as I was leaving the lobby...
Valerie
Menginap 2 malam pada Apr 2026