6/10
Beautiful hotel itself ! Very modern rooms. This hotel is very aesthetically pleasing and clean from the entrance , pools, beaches & hallways. About 20 minutes away from the city. Reason for 3 stars would be due to most the staff being unfriendly. Most of the staff looked annoyed, Im huge on good vibes and customer service during vacation and the vibes/CS were not there. Another reason for 3 stars would be the food accommodations. Dinner is 7pm - 930 which for me is super early as well as all restaurants needing reservations a day in advance for dinner besides the buffet meaning if you dont make reservations your only option is the buffet and after 930 buffet scraps
I do want to give a huge shoutout to Zayn & Jahwi for having great energy and giving great customer service and making my stay better.
claudette Josefina
Menginap 4 malam pada Mei 2025