Hotels near Whakarewarewa: The Living Maori Village

"Was up stairs that were difficult for my senior mum. No lift. Suitcases etc were very challenging to manoeuvre. Our fault they told me for not specifying wheelchair access - but she doesn’t need a wheeelchair! TV wouldn’t work. Such a weird place to exit - gates were tied up. Bit of an odd vibe. "

"Room was spotless! Customer service was accommodating and excellent. Parking was very easy and free!"

"work out facilities marginal. Staff friendly. Buffet adequate but I wouldn't go there unless it was for convenience -which it definitely was on last day. Comfortable beds!"

"This hotel exceeded my expectations by far!"

"Shower head is blocked. Temperature of shower is not consistent. Bathroom need some serious do up."

"Great spa"

"Having the open washroom concept situated in the room was very uncomfortable and inconvenient, also not shown in the photos."

"I asked for some extra things via message here on Expedia but they ignored me"

"We had a suite with jacuzzi bath which was a great addition to the bathroom. Parts of the suite looked a bit run-down, for example the mirror with lots of marks/dents/rust on, but this didn’t hugely affect our overall impression. One of the staff members we interacted with was lovely, helpful an enthusiastic. This is a definitely a nice place to stay in Rotarua and convenient for local attractions if you have a car "