Quest Rotorua Central, in the business district, offers a comfortable retreat. Guests can browse the on-site library or stroll to the nearby Polynesian Spa. Attentive staff provide concierge services, and practical laundry facilities make longer stays convenient.
Located in Inner City, a neighbourhood in Rotorua, Quest Rotorua Central is near the airport. Government Gardens Golf and DriftKartz are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Lakes Performing Arts Centre and Rotorua Arts Village. Looking to enjoy an event or a game while in town? See what's happening at Racing Rotorua or Rotorua International Stadium. Waterskiing and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and mountain biking nearby. Visit our Rotorua travel guide
Concierge services, dry cleaning and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a library, tour/ticket assistance and a front desk safe are on-site. Each apartment provides a kitchenette with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, an LCD TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and an electric kettle.
Quest Rotorua Central offers 36 accommodations with washers/dryers and a hairdryer. 43-inch LCD televisions come with digital channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Awards and affiliations
Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
Blackout drapes
Concierge services
Daily housekeeping
Iron/ironing board
Limited-hour front desk
Luggage storage
Phone
Safe at front desk
Tour and ticket assistance
Location highlights
In a business district
In the city centre
Near a health/beauty spa
Near a hospital
Near the airport
Things to do
Bicycle rentals nearby
Boat tours nearby
Golfing nearby
Hiking/biking trails nearby
Parasailing nearby
Rafting nearby
Rock climbing nearby
Sailing nearby
Skydiving nearby
Water skiing nearby
Windsurfing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
1 building
36 units
4 floors
Double-glazed windows
Eco-friendly cleaning products used
Eco-friendly toiletries
LED lighting
Recycling
Soundproofing
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Special check-in instructions
The property charges 2.5 per cent for credit card payments
The front desk is open daily from 8:00 AM - 7:00 PM
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 45.0 per night.
Cots (infant beds) are available for NZD 25 per day
Payment types at the property
Important information
Optional extras
Crib (infant bed) fee: NZD 25 per day
Rollaway bed fee: NZD 45.0 per night
Credit card charges are subject to a surcharge of 2.5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
Quest Apartment Rotorua Central
Quest Rotorua Central
Quest Rotorua Central Apartment
Quest Central Apartment
Quest Rotorua Central Rotorua
Quest Rotorua Central Aparthotel
Quest Rotorua Central Aparthotel Rotorua
Frequently asked questions
Is Quest Rotorua Central pet-friendly?
No, pets are not allowed at this property.
How much is parking at Quest Rotorua Central?
There is free parking nearby.
What time is check-in at Quest Rotorua Central?
Check-in start time: 2:00 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours.
What time is check-out at Quest Rotorua Central?
Checkout is at 10 AM.
Where is Quest Rotorua Central located?
Located in Inner City, this aparthotel is steps away from Lakes Performing Arts Centre and Rotorua Night Market. Rotorua Central Mall and Kuirau Park are also within 10 minutes.
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Reviews
Quest Rotorua Central Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.4
Location
9.6
Staff & service
9.4
Property conditions & facilities
Rating 10 - Excellent. 816 out of 1088 reviews
10 - Excellent
816
Rating 8 - Good. 226 out of 1088 reviews
8 - Good
226
Rating 6 - Okay. 32 out of 1088 reviews
6 - Okay
32
Rating 4 - Poor. 8 out of 1088 reviews
4 - Poor
8
Rating 2 - Terrible. 6 out of 1088 reviews
2 - Terrible
6
Reviews
10/10 Excellent
Holly
18 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good central location, ideal place to stay
Holly
Stayed 1 night in Jan 2026
10/10 Excellent
Pierre
5 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great little hotel with super spacious room. Reception staff very friendly and super helpful. Highly recommend.
Pierre
Stayed 2 nights in Feb 2026
10/10 Excellent
Ray
20 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Our room with spacious and very clean.The staff was pleasant and helpful.
Ray
Stayed 2 nights in Jan 2026
8/10 Good
Kenneth
19 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Easy late check in. Well appointed suites. Very clean.
Kenneth
Stayed 2 nights in Jan 2026
10/10 Excellent
Jennifer
4 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was comfortable, spotless and spacious and the staff were friendly and helpful- great stay
Jennifer
Stayed 3 nights in Dec 2025
10/10 Excellent
Kirsten
13 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent room / hotel - quiet, nice view, safe, nicely decorated; excellent and helpful staff; nice furnishings and sheets/towels. Great kitchenette and washer/drier. Centrally located.
Kirsten
Stayed 3 nights in Dec 2025
10/10 Excellent
Jayne
7 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Useful having the washing machine and drier in the room. Room clean and had no complaints with our stay.
Jayne
Stayed 2 nights in Nov 2025
10/10 Excellent
Francesca
15 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Look, everything in Rotorua has a smell. Just have to get used to that part. Despite that, the room was clean and comfortable. Rooms include a kitchen which is nice too if you need it. But there are plenty of restaurants right next to the hotel on “eat street” if you don’t!
Francesca
Stayed 2 nights in Jan 2026
10/10 Excellent
Brian
11 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location in downtown Rotorua for walking around. Comfortable room
Brian
Stayed 2 nights in Nov 2025
10/10 Excellent
David
24 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely welcoming staff, very clean and comfortable
David
Stayed 2 nights in Sep 2025
10/10 Excellent
Hila
7 Nov 2025
Liked: Cleanliness, room comfort, communication
Nice and comfortable room. Equipped with a kitchen, washing machine and everything you need. There is parking in the area and a relatively central location and close to everything.
Hila
Stayed 3 nights in Sep 2025
10/10 Excellent
Robert
19 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved our king studio room. Especially the washer and dryer. The bed was very comfortable and we appreciated the milk in the fridge for morning coffee. It is a very central location with groceries and restaurants nearby. Would definitely stay again.
Robert
Stayed 2 nights in Nov 2025
10/10 Excellent
Janine
21 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were very helpful and friendly. It was great having laundry facilities.
Janine
Stayed 3 nights in Aug 2025
10/10 Excellent
Delwyn
15 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was super spacious with everything you needed. Friendly and helpful staff. Good location, easy walk to Eat St, the mall, Kuirau Par etc. Room was clean, the only thing was the hair in the fridge. I would go back to Quest again for sure.
Delwyn
Stayed 4 nights in Nov 2025
10/10 Excellent
Stephan
1 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Central location, staff provided many useful tips for activities. Rooms are large, clean and well maintained.
Stephan
Stayed 4 nights in Aug 2025
6/10 Okay
Deepak
1 Dec 2025
Liked: Cleanliness, communication
Disliked: Amenities
The room was excellent with a separate sitting area and a kitchenette. The lady at the check-in counter was being very helpful but could have some manners and respect though. The shaving trimmer in my suitcase went off when the luggage was moved and the immideate aquisition because of my skin color was "are you carrying a bomb?"
Deepak
Stayed 3 nights in Nov 2025
10/10 Excellent
Robin
25 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel was clean, comfortable & practical. The room had a kitchen with all you needed, and the bathroom also contained a washer /dryer which was an added plus to our travels. The hotel was close to restaurants, stores and tourist attractions. The staff were very polite, helpful and welcoming.
Robin
Stayed 1 night in Sep 2025
10/10 Excellent
Sarah
15 Mar 2025
Liked: Cleanliness, room comfort, communication
Excellent stay
Location was excellent and accommodations were clean and comfortable.
Sarah
Stayed 3 nights in Mar 2025
10/10 Excellent
Maureen
27 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved having the washer/dryer. Laundry at no additional charge. Need your own soap. Well stocked kitchenette. Housekeeping included. Lots of restaurants within a few blocks. Walk to Polynesian Spa and park with hydrothermal features. Definitely recommend.
Maureen
Stayed 5 nights in Oct 2025
10/10 Excellent
Craig
20 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Always a great place to stay and with geothermal park right behind is an extra bonus!
Craig
Stayed 2 nights in Nov 2024
10/10 Excellent
Andrew
16 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Super easy to access and friendly staff.
Andrew
Stayed 2 nights in Jan 2025
10/10 Excellent
Kimberley
8 Jun 2025
Liked: Cleanliness, property conditions & facilities, communication
The staff were wonderful and it was such a very easy trip. They even helped me find a teapot!
Kimberley
Stayed 4 nights in Jun 2025
8/10 Good
Fiona
19 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The location is great. Hotel room is a bit outdated. Overall stay is okay
Fiona
Stayed 2 nights in May 2025
10/10 Excellent
Jade
15 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean property close to bars and restaurants. Lovely staff. Would stay here again on my next visit
Jade
Stayed 4 nights in Mar 2025
10/10 Excellent
Bhaginy
2 Feb 2025
Liked: Cleanliness, property conditions & facilities, communication