Hotel Dekat Westbrook Performing Arts Center

"Great room"

"Clean room, spacious room, usual breakfast but nicely managed"

"I am updating this because Expedia rightfully issued me a refund after confirming the situation, but travelers need to be warned. During my stay, the entire hotel completely ran out of soap. The staff confirmed they had zero soap on the property. This is a major health and safety hazard. Since this hotel serves a complimentary breakfast, a total lack of soap means employees handling food and cleaning rooms cannot wash their hands. It is a violation of basic lodging and food codes. I am grateful...

"Great suites, with all the amenities, just like a small apartment. Morning continental breakfast was always fresh, and re-stocked regularly."

"good breakfast,great staff. very convenient."

"Everything went well From start to finish Would recommend"

"Clean, convenient location, friendly staff, affordable. What more can you ask for?"

"This stay felt more like a motel than a hotel, which wasn't what I was expecting during my New England road trip. Unfortunately, the blanket had a cigarette burn from a previous guest, and two of the three bath towels still had hair on them. That made me feel uneasy about the cleanliness of the room. The front desk staff also seemed annoyed during check-in, which didn't make for the warmest first impression. Overall, I wasn't very happy with my stay. Thankfully, I was only there for one night."

"The front desk person was very friendly, helpful, and informative. The room was clean and comfortable. As a solo traveler, it was great . The price was a great value."

"Staff super nice nut the property was not that great , not good smell and kind of old."

"The hotel’s location is a real plus — close to the airport and about 15 minutes from downtown. Unfortunately, our overall experience was let down by management. At check-in, we were offered two complimentary drinks for myself and my partner. A few days later, we were told the offer only applied between 5:00–6:30 PM and were asked to pay instead — a restriction never mentioned at check-in or noted on the card we received. When I raised this with the General Manager the next day, I found them...

"Brand new hotel so everything was clean and what you would expect of a new facility. Room is very well designed for an extended stay. Murphy bed (didn't have a chance to test it out) in separate living room / kitchenette would be great for a small family. Conveniently located close to PWM, restaurants and shops."

"We were very disappointed with the cleanliness of our room. When we arrived, the room was extremely dirty. There was a significant amount of dust on the floors, hair in several areas, and even nail clippings on the floor, making it clear that the room had not been properly cleaned before our arrival and before that… This was especially disappointing because we expect a hotel room to be clean."

"Breakfast was excellent! Very pet friendly. Room was lovely and clean. "

"Clean large room 👍"

"location was great, hotel was excellent. Hope to stay again"

"Breakfast could have better variety of items."

"Unexpectedly had to pay a $100 "deposit" supposedly just a "hold" not a "charge" not something I had planned for. Checking in about midnight after a delayed flight - quite a rude awakening. Reservation clerk was not friendly or personable - more like a cop! Room including bathroom was vey clean (small). I thought my reservation was for 2 queen beds - we got 2 double beds. Hallway carpet looks like it has seen better days. We did not use pool. "