Hotel Keluarga di West Kilbride

"The accommodation was first class .The staff were polite and profesional.The catering, in particular the breakfast were below par"

"My main problem was sorted once I reported it, but it was an unusual scenario, I believe, in that my room had not been properly cleaned before my arrival. The manager was superb in accepting my observations and promised to get the room cleaned by housekeeping the following day whilst I was out (I stayed for 2 nights). However, that did mean that I had to stay and sleep in a room that wasn't clean and I had to sterilise my mug, saucer and spoon. I also found the bathroom lacking - it had no...

"Beautiful room, very clean. My only concern was that there was only one double socket for your mobile devices, which meant cycling them to recharge. Perhaps bring an extension lead. Breakfast was good as it had vegan options too."

"Excellent hotel, was a bit disappointed with breakdast, it was still good but have had better. The only thing i found that was annoying, was the room doors are spring loaded and no one seemed to know how to shut a door quietly. When the doors bang shut the rooms aroind shook"

"Expedia does not tell you they don’t answer phone calls from foreign numbers & they have no front desk/ staff on site so only way to communicate is thru Expedia. I couldn’t get continental breakfast because Expedia blocks emails & they couldn’t send me payment link. No food or beverage available on site or within walking distance. Food delivery was lame, cash only & no utensils. Decent shower, bed & wifi"

"A short distance outside Troon. Peaceful country place. Doors quite loud when closing. Small gap on shower door allows some shower spray to wet outside floor. Inside room lock did not work. Overall peaceful stay"

"The room was beautiful and clean, as were the gardens and building, and the check in was friendly. If we were reviewing based on that alone it would be 10 out of 10. Unfortunately the fundamentals of a B&B, ie sleeping and breakfast, fell way short. The noise from the planes meant a very disturbed night's sleep. We did not know, nor were we advised, that we were on a direct flight path with planes coming in very low and loud right above the hotel. We bearly slept. The breakfast the following day...