Hotel berdekatan West Geauga Commons

"Clean, comfortable, pleasant. Didn’t try breakfast, but the hotel just made sense."

"Battery in my room door needed replaced. Staff were pleasant and helpful. When I couldn't find anyone at front desk I quickly learned to look just outside for smokers. Heavy rains needed cleaned up in public areas. Routine maintenance must be overlooked. "

"The room is clean and staff friendly. No problem parking. The restaurant serves great food and the pastries were delicious. Only disappointment was that breakfast was $15.99. The breakfast was no different than other hotels that offer it free. Ssfe and secure place. "

"Our stay was amazing! The staff was so nice ! The breakfast was awesome! We used the pool and work out room. Will definitely stay here again."

"Staff was polite and helpful. Room was clean. Bed comfortable. Bar/restaurant closes early, so we couldn’t utilize it. Pool/gym was also closed for renovations. Bathroom was clean but missing attention to detail and/or requiring maintenance. Faucet handles backwards, shower faucet needs replaced, grout needs work. "

"Room should’ve been a little clear, but overall very nice. Breakfast was excellent. Parking was easy. Employees seem to be very friendly and well-versed in what they were doing."

"My favorite hotel in the Cleveland area. Everything about it is 10/10. The staff have outstanding customer service. They are so friendly and welcoming. The pool and hot tub area is very clean and relaxing. Gym is very nice. Laundry facility is extremely useful, I appreciate that it accepts Apple Pay. Good breakfast. Best of all, they have clean, spacious, comfortable rooms. I joke with people and say I wish I could live there, LOL. Really it’s the best - you won’t regret staying here! "

"Very comfortable hotel ! Position is amazing close to supermarkets and restaurants! Sharlene at reception goes above and beyond to help! Management are average but overall would recommend this hotel "

"The breakfast was surprisingly delicious and they kept the food supplied really well despite how crazy busy it was. There could be more seating available for breakfast but we made due by waiting. The staff were very friendly and had our baby’s portable crib in the room upon our arrival even though there was a lot of people there and checking in. The beds are very comfortable and the hand sanitizing wipe on the remote was a nice touch. We only stayed one night but this hotel made us want to stay...

"A"

"Breakfast extends one hour"

"There was only one pack of coffee (I know it’s not a big problem) and the side entry door did not work with a keycard. Not big issues however present "

"Staff was great and friendly. The hotel room itself was big and had eveything uou can think of"

"Front desk staff were exceptionally friendly and helpful."

"The breakfast buffet left a little to be desired."

"The bathroom drawers were broken, and the carpet was coming off the floor."

"Everything was perfect. The free breakfast was outstanding! My only complaint is that they wouldn't honor our AARP membership because we booked with Expedia. They said we would have to book direct with the hotel in order to get an AARP discount. There was even an advertisement for AARP on Expedia encouraging people to join. "

"Nice and quiet "

"i went at check in said room wont be ready till later gave me keys i came back key didnt work the desk said they upgraded me went to new room it was dirty dust and stains everywhere and was loud all night there is no pool or breakfast like it say i tried 2 complain they would not even give me 69b⁶t⅚"

"Great deluxe room at a small surcharge. Very clean and pleasant, great location. "