Hotels in West End, Albany

"Park and ride is my new go too."

"There is no parking. I was very uncomfortable walking alone from my car, in the far parking lot that I had to pay for. Person who checked me in wasn’t directly rude but was very curt. "

"Breakfast was wonderful. "

"Staff was great. Bathrooms could use a little upkeep."

"We had a very minor issue with our room and Angel took care of it immediately. Great customer service by him. Thank you"

"There was a hoard of high schoolers (like 25-40 teenagers) being loud and making a mess in the hallway. Many complaints from all guests on floor 2 were issued and the staff could not get them to leave or observe quiet hours. It ruined our night as our sleep was disrupted many times. This location needs a security guard. The kids were racing up and down the hall and pushed my friend when he was getting out take out. It’s was chaos. Like a hs pep rally, not a downtown hotel. Space was clean (before the kids, after that the hallways were lined w chips and wrappers), parking was easy, breakfast ok. "

"The shuttle was very convenient and a real plus."

"Room was small didn’t expect it to be"

"The hotel was great, clean and nicely arranged. A word of caution if you take the shuttle. It picks you up where the long term bus picks up passengers, not where the sign says hotel shuttle. When you call, ask specifically where you should wait. Everything else went well and the staff was friendly and helpful."