Hotel Dekat West Coast Customs

"Had a great stay. Place was cozy and such friendly staff. We loved the ability to use transportation from the hotel to Universal! Easy to schedule and appreciated the flexibility in available pick up and drop off times."

"The property was remodeling the restaurant so there was quite a bit of construction which, I'm sure took away from the charm, but the room and the staff were great. The water pressure in the shower left a little to be desired but all in all we enjoyed our stay."

"Good place to stay!"

"Clean room, nice staff."

"Rooms were clean. Pool was great. There is parking on the inside secured by a gate, but it is 1st come 1st serve. Didn’t know the restaurant was Cuban until we got there. Nothing wrong with Cuban food, but wish they had more traditional options & open past 4:00. The freeway noise wasn’t too bad. 5 minute drive from Burbank airport. It is about a 15-20 minute Uber ride to Universal Studios. This hotel was probably a happening place back in the day."

"We love the location, and the rooms were neat and clean. The staff was amazing as always"

"The staff were very helpful and friendly. The breakfast was good. Very close to the airport."

"Great location and nice property"

"Safe, clean and nice! Hard to know what you are getting in LA but for sure coming back."

"Beautiful and clean hotel. Staff was kind, parking was easy and rooms were spacious and comfy. Free breakfast was lovely with kids. Would definitely recommend!"

"Great staff. Property was well maintained."

"Great stay, friendly staff good amenities"

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"Has a very comfortable stay! Clean room, breakfast was good. No issues"

"Pictures look different than what you actually get. First I will say the number one reason we booked this place was price then location. We went to Universal Studios and it was very close so that was worth it just for that. The room was tiny for 2 adults and 2 children even with 2 beds. The room was sooo hot the whole stay. The bathroom was left open and the AC was not on so it made the room hot and even with the AC on the whole time the room stayed warm the whole time. Also I wish they wouldn’t...

"Price was one of the more reasonable hotels in LA but we were shocked that (1) they didn't clean daily & it seems they would charge us if we asked for it (2) the kitchenette had NOTHING & we had to make several requests for the cooking utensils, dishwashing liquid, etc & maybe they had it or maybe they didn't! (3) we had a table in the room for separate eating area but NO chairs even after we asked! (4) the shower was TERRIBLE - very strong but the water went everywhere except on us, so we all...

"Starting with what is great...location, parking, and breakfast! Just a few things to know...if you are traveling with older kids, the family suite with the two twin beds is not really ideal for kids older than maybe 11. The two twins are put together to make a king against a wall (so one kid has to climb over another for any middle of the night needs). The room is cute and would be great for young kids. It's about a 30-minute walk to the waterfront and not too difficult with hills. Re: parking,...

"Hotel was great. Beds a little soft. Not a lot of parking if you don’t use the valet. Pool was heated. Staff was amazing."

"Excellent place to stay!!!!"