Waterloo hotels from RM273

"The rooms were ok, yet looked somewhat old and dated. The room bathroom didn’t have locks on the door and/or it was broken (it was the same for other guests rooms, as we travelled with another family). The duvet comforter on the main bed had no cover, but only a sheet over it (which didn’t always stay in place). The murphy bed didn’t have a duvet/comforter on it and there was not one for it in the room, so we had to ask the front desk for one, which one was brought (yet it also had no cover). The hot tub was not that warm, and with it being the winter and it being located outside, it wasn’t very enjoyable. The pool was very small and often packed with guests. The game room had a very strong perfumed cleaning product smell, which made it overwhelming to stay in the room long. The staff at the front desk were very nice and helpful, yet the staff in the restaurant were a bit rude. Not sure if they were overwhelmed by the amount of guests, yet it could have been handled better. Also, for the cost of the hotel stay, it would have been nice if the rooms came with complimentary breakfast (the buffet breakfast was a bit expensive and didn’t include that much variety). Overall, not a hotel I would stay at again, but to each his own."

"I would recommend this hotel. The room was very big and well equipped. There were lots of amenities. I will stay there again next year."

"Easy check in..beds very confortable...very clean"

"Excellent value for money! Will stay there again for sure. "

"Everything was outstanding "

"The room was very small and not as shown in the photos. Not worth the high amount we paid for the room. We had dinner at 4 Ducks restaurant in the hotel. Four of us went. One of our guests does not eat fish so there were only 2 options on the menu she could order. $40 for a small bowl of pasta. The services in the restaurant, Bellman and front desk reception were all very polite courteous. We were disappointed in this property. "

"Older property but clean."

"Breakfast was okay however they could add more hot and variety item and good pure water to drink "

"Checking in procedures listed on booking are too unclear, causing me to spend lots of time in the middle of the snowstorm night when the host was in the property all along. Simplest way is just list the phone number. Have guests call the number."