Hotel Keluarga di Waterloo

"Very convenient location and beautiful facility. Parking was excellent as well"

"Overall the renovations made the space feel very fresh, clean and bright. The continental breakfast was standard, but quite good and we appreciated the fresh fruit of bananas and clementines. The included Wi-Fi is fairly slow, however. Good for mobile phone browsing but had difficulties connecting via VPN for work related reasons on laptops. They do offer a parent higher speeds if you are part of their point system, it was not able to test this. Pool area is clean, they did run out of towels as...

"Very polite and helpful staff"

"Good location, clean and comfortable rooms."

"Breakfast menu was good but limited space to sit. "

"The gentleman who checked us in was extremely friendly and helpful. I locked myself out and he came to my rescue even though the office closed at 10. The room had been renovated and was very clean. I will definitely stay again the next time I’m in Stratford! Thank you!"

"Staff were loud, yelling to each other in the morning and disturbing guests. They were rude when asked to be quiet and rude when not granting a late check out after being woken up several times by the loud staff!"