Hotel Keluarga di Waterfront

"I have taken a trip to Europe with a group of friends every spring for 8 years and this is the best hotel we've stayed in. The rooms are large, beautifully furnished with chairs or a couch. The bathrooms are brand new and very high end. The hotel has the best breakfast buffet I have ever eaten. Coffee, tea and pastries are available in the dining room around the clock. The lounge is beautiful, comfortable and sunny. There is a lovely outdoor patio in back. The staff were universally charming and...

"My partner and I decided to stay here after having a pleasant stay in another room at this location last year. But this trip we were unfortunately very disappointed. While the images online are appealing, and even upon first glance the room is nice when you enter, but things go downhill from there as you use the space. Two of the pillows on the bed are huge (no seriously, perhaps the largest I’ve ever seen) and quite uncomfortable to sleep with. The microwave/oven combo didn’t work - which was...