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"Friendly and helpful staff. Excellent value. "

"Two problems when I went to room reception said they would sort it but they never did We could not get the telly working we got two channels but could not make it work properly. When I told reception next day they said we should have rung down we were in Bed! Breakfast very good excellent staff . The pie for dinner disappointing. The dead daffodils on table still thrr we e at breakfast unnecessary "

"Shops are literally 5 min walk at most "

"Very nice room with a great view from the fifth floor. Excellent breakfast"

"Relaxing spa, all equipment working, gym slightly small but has good equipment. Lovely staff. Food was ok"

"The room was mostly clean, and we didn't use the spa, and they were friendly"

"All good as expected every time"

"Second stay, just as enjoyable as the first. Staff are friendly, rooms are a good size though it can be a bit of a walk from reception and a little maze like. Nice location although the building itself is showing signs of its age. Spa downstairs is well equipped and there are lots of peacocks wandering around the grounds. Area is very nice, close to Snowdon, not too far from Chester or the coast. "

"It was in a good position to town. The hotel itself was lovely, room is a tiny bit dated and very hot and the windows only opened a tiny bit "