Skip to main content

Quay Hotel and Spa

4.0 star property
Art Deco hotel with marina and full-service spa

Choose dates to view prices

The Quay Hotel and Spa offers a peaceful waterfront retreat with marina access and ocean views from the terrace. Guests can enjoy local dishes at Marina Restaurant and rejuvenate with spa treatments on-site. Visitors consistently praise the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Executive Twin Room

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 10 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room (Penthouse)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Luxury Twin Room (Penthouse)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room (Suite)

Living area

Luxury Twin Room (Suite)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room (Penthouse)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Luxury Double Room (Penthouse)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room

9.2 out of 10
Wonderful
(41 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Twin Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
Hairdryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room, Accessible

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Executive Room, 1 Double Bed

Highlights

Furnished balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 10 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Executive Room, 1 Double Bed

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Furnished balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Deganwy Quay, Conwy, Wales, LL31 9DJ

What's nearby

  • Llandudno West Shore Beach - 18 min walk - 1.6 km
  • Bodysgallen Hall - 4 min drive - 2.4 km
  • Conwy Castle - 5 min drive - 3.1 km
  • Conwy Quay - 5 min drive - 3.1 km
  • Conwy Town Walls - 5 min drive - 3.1 km

Getting around

  • Deganwy Station - 7 min walk

Restaurants

  • ‪Archway Fish and Chips - ‬5 min drive
  • ‪Liverpool Arms - ‬4 min drive
  • ‪Fishermans Fish & Chip Shop - ‬5 min drive
  • ‪Cafe Illy - ‬5 min drive
  • ‪The Mulberry - ‬6 min drive

About this property

Quay Hotel and Spa

Upscale hotel near Eryri National Park
At Quay Hotel and Spa, you can look forward to free full breakfast, a marina and a terrace. Treat yourself to a deep-tissue massage, a body treatment or hydrotherapy at the on-site spa. The on-site local cuisine restaurant, Marina Restaurant, offers breakfast, lunch, dinner and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self-parking
  • A 24-hour front desk, a front desk safe and a porter/bellboy
  • Multilingual staff, free newspapers and meeting rooms
  • Guest reviews say great things the breakfast, helpful staff and first-rate property condition
Room features
All 77 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and bathrobes. Guest reviews highly rate the overall comfort rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with baths or showers and free toiletries
  • 32-inch flat-screen TVs with digital channels
  • Electric kettles, heating and daily housekeeping

Similar properties

Courtyard
The Castle Hotel, Conwy, North Wales
  • Spa
  • Pet-friendly
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 588 reviews
The price is RM343
RM411 total
includes taxes & fees
11 Dec - 12 Dec
The Castle Hotel, Conwy, North Wales

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free full breakfast available 7 AM to 10 AM on weekdays and 8 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Marina Restaurant
  • The Terrace Bar

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Marina
  • On a river
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out fee: GBP 20.00

Special check-in instructions

Guests will receive key retrieval information
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from 31 December 2025 to 1 January 2026 (dates subject to change).

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per day.

Payment types at the property

Important information

Optional extras

  • Late check-out fee: GBP 20.00
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Quay Conwy
Quay Hotel Spa
Quay Hotel Conwy
Quay Hotel and Spa Hotel
Quay Hotel and Spa Conwy
Quay Hotel and Spa Hotel Conwy

Frequently asked questions

Does Quay Hotel and Spa have a pool?

Yes, this property has an indoor pool.

Is Quay Hotel and Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quay Hotel and Spa?

Self-parking is free at this property.

What time is check-in at Quay Hotel and Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Quay Hotel and Spa?

Checkout is at 11 AM. Late checkout is available for GBP 20.00.

Where is Quay Hotel and Spa located?

Situated on the riverwalk, this spa hotel is within 2 miles (3 km) of Llandudno West Shore Beach, Conwy Quay and Cineworld Llandudno. Lower Gate and Conwy Visitor Centre are also within 2 miles (3 km). Deganwy Station is 7 minutes by foot and Llandudno Junction Station is 26 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Quay Hotel and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 697 out of 1007 reviews
Rating 8 - Good. 211 out of 1007 reviews
Rating 6 - Okay. 60 out of 1007 reviews
Rating 4 - Poor. 24 out of 1007 reviews
Rating 2 - Terrible. 15 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Amazing rooms and views -great service -one of the best hotels I have stayed at x
Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean room.receptionists very helpfull. Breakfast vert tasty lots of choice..hope to retun in the future.thankyou
Stayed 1 night in Nov 2025

8/10 Good

Ivor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location by the waterfront good facilities and good restaurant
Stayed 2 nights in Oct 2025

10/10 Excellent

Tania

Liked: Cleanliness, amenities, property conditions & facilities
Such a beautiful location by the sea, hotel was very spacious and clean. All the staff from front of house to behind the scenes (maids, spa, bar) were extremely helpful. The spa facilities were amazing. We had an executive room overlooking the estuary, which was lovely, lots of room and peacefully quiet as we had asked for. Would highly recommend a visi, albeit not cheap but worth every penny.
Stayed 3 nights in Nov 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely sensational
Stayed 1 night in Nov 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly. The hotel was spacious and comfortable in a lovely setting with amazing sea views.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lynne

Liked: Amenities
All staff very helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming & friendly staff. Hotel immaculately clean throughtout. Our room was large and well -appointed and had all the necessary conveniences and more. We used the Spa and pool, boyh of which were quite small but still very good. Breakfast & dinner was very good indeed and served in lovely surroundings with very polite & helpful staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
What alovely break.
Stayed 1 night in Oct 2025

8/10 Good

Cyril

Liked: Amenities
Parking great and the breakfast was excellent Ebb&Flow Restaurant poor
Stayed 3 nights in Oct 2025

10/10 Excellent

Sanjeev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in a good area, with nice view, good amenities, clean rooms, friendly staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location for just chilling and you can get the local bus into Llandudno - recommended.
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Location was truly fantastic
Stayed 1 night in Aug 2025

8/10 Good

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Receptionist maria. Very helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great views great facilities - gym, pool, sauna etc lovely restaurant
Stayed 1 night in Aug 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressive hotel within Deganwy marina, very friendly staff at check in, our room was excellent, spacious and had everything we needed, amazing view from the balcony of the estuary, Conwy Castle and the various sea birds. Food in the bar was good quality in relaxed surroundings and the staff were very attentive and made for an enjoyable evening. We enjoyed the pool and spa, not the biggest spa but had enough to do, we did a spa package which included lunch which was very nice, on our way to the room we found a relaxation room for spa guests which we didn’t know about. Enjoyed our breakfast in the morning, plenty of cereals, fruits, pastries, juices etc and an amazing cooked breakfast, staff again were excellent as were the staff when we checked out. Overall a very enjoyable time, the staff made for excellent stay would definitely recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with a great spa and very good food. Staff were helpful and friendly. Can fault anything.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sharron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location Friendly helpful staff Onsite parking Dog friendly
Stayed 1 night in Jul 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean rooms. Decent tv but fairly weak WiFi. Breakfast below average, seemed to be largely reheated. Spa was a mixed bag. Massage treatments weee good. But rooms within spa were small and not very hot. Although sauna was ok. Plenty of parking although not much going on in the immediate vicinity. Nice bar & restaurant with good views.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was a bit busy but ok. The staff were great, the atmosphere was courteous friendly and professional. Get a room with a door opening on to the estuary if you can. We are going there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favourite hotel in the world, gorgeous.
Stayed 1 night in Aug 2025

8/10 Good

JIAYIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good place！I want to go again
Stayed 2 nights in Jul 2025

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with a brilliant pool and spa. The staff were absolutely lovely.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in Aug 2025