Hotel Dekat Victoria Gardens

"Old Tudor type property full of character, a great one night day in extremely hot weather"

"Great location in the town centre and free parking was a bonus."

"Food was very good, staff were very friendly and helpful "

"Stayed in the 'Dunlin room' Very poor lighting in the corridor. Wallpaper patched up poorly in the corridor by the bedrooms. Noisy extractor fan in our bathroom. Breakfast a little underwhelming, (overdone bacon and chewy sausage. Staff very attentive and polite. No signal on the tv celestial channels on two days. Limited bathroom amenities. Cobwebs on the windows in the breakfast area. "

"Was not provided with an access code. When I managed to contact the property manager they claimed no personal information was forwarded to them, ie; phone number or email from Expedia. I had to enlist the help of a nearby business to contact them 3 hours after the check in time. If Expedia doesn’t forward details why would you continue to use them as booking agents. Property was close enough to train station and quite location, front door was often not secured from the street "

"Ideal location and at the price did the job"

"Parking was very good. We DID NOT STAY there due to the fact it is a SHARED TOILETS! We booked alternative accommodation at great expense! I REPORTED THIS TO YOU ON SUNDAY 29th March. The room was misold due advertised for holiday use and it's only an over priced Doss house. NOT HAPPY AT ALL!"

"Clean and quiet, comfortable bed. Internet didn't work and the TV could only pick up one channel though. "

"Nothing special just a typical motorway hotel and very dated and staff were very unwelcomeing and unpleasant"

"It's such a shame because the Rose Cottage is in a great location but it was very tired and could do with a proper up grade. Cobwebs everywhere which I didn't mind but when I went to use cutlery, saucepans, glass jar they were dirty and I had to clean them. There's no dishwasher so maybe the previous people that stayed didn't know how to wash up by hand and the cleaner didn't check. Also the fridge wasn't turned on and took a long time to get cold meaning no cold beers with our dinner. I...

"Toilet in restaurant out of order property tired and run down "

"What a wonderful stay, we were upgraded to a deluxe room for my husbands 40th without us even asking so that was a lush surprise and very welcome. The staff everywhere were all really attentive and informative. We only had breakfast here but it was absolutely delicious, I would 100% recommend and visit again."

"If you want to stay in a small characterful boutique hotel in a very pleasant area of Cheltenham then look no further. The hotel has a very welcoming feel and all members of staff we met were really helpful and pleasant. The hotel has a really lovely lounge area and if we were staying longer, I would have definitely used it as a quiet reading spot, likewise the small courtyard area adjacent to the restaurant. We stayed in Room 14 which was on the top floor of the hotel. As there is no lift,...