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Artisan Playa Esmeralda Family Beach Hotel

3.5 star property
Family-friendly beachfront location with outdoor pool

Choose dates to view prices

Photo gallery for Artisan Playa Esmeralda Family Beach Hotel

Indoor pool, outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Garden view
Terrace/patio
On the beach, beach umbrellas, beach towels, beach massages
Billiards
Artisan Family Hotels And Resorts Playa Esmeralda is beachfront, offering water skiing and volleyball. Relax at the swim-up bar, Wellness Spa, and two restaurants. Families love the indoor pool, outdoor tennis court, and free in-room WiFi at this resort near Chachalacas Beach.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Spa
  • Pool
  • Breakfast available
  • Room service

Room options

Check availability for these dates

Tonight

Sep 28 - Sep 29
Check availability for tonight Sep 28 - Sep 29

Tomorrow

Sep 29 - Sep 30
Check availability for tomorrow Sep 29 - Sep 30
Available filters for rooms
Showing 24 of 24 rooms

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
Ceiling fan
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, Ocean View

1 bedroom, in-room safe, individually furnished, laptop workspace

Grand Suite, Ocean View

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Ceiling fan
Blackout curtains
Separate bath and shower
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room

1 bedroom, in-room safe, individually furnished, laptop workspace

Junior Double Room

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
Ceiling fan
Separate bath and shower
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, in-room safe, individually furnished, laptop workspace

Standard Room

7.2 out of 10
Good
(5 reviews)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
Ceiling fan
Rainfall showerhead
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

1 bedroom, in-room safe, individually furnished, laptop workspace

Deluxe Double Room

7.2 out of 10
Good
(5 reviews)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
Ceiling fan
Rainfall showerhead
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite

1 bedroom, in-room safe, individually furnished, laptop workspace

Premium Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Ceiling fan
Blackout curtains
Rainfall showerhead
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Senior Suite

1 bedroom, in-room safe, individually furnished, laptop workspace

Senior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Ceiling fan
Blackout curtains
Separate bath and shower
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room Single Use

1 bedroom, in-room safe, individually furnished, laptop workspace

Deluxe Double Room Single Use

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
Ceiling fan
Rainfall showerhead
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

1 bedroom, in-room safe, individually furnished, laptop workspace

Standard Double Room

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
Ceiling fan
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Garden View

Garden view

Junior Suite, Garden View

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Ceiling fan
Blackout curtains
Separate bath and shower
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Elite Suite

1 bedroom, in-room safe, individually furnished, laptop workspace

Elite Suite

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Ceiling fan
Blackout curtains
Separate bath and shower
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View

1 bedroom, in-room safe, individually furnished, laptop workspace

Junior Suite, Ocean View

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Ceiling fan
Blackout curtains
Separate bath and shower
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

1 bedroom, in-room safe, individually furnished, laptop workspace

Suite Junior

  • 48 sq m
  • Sleeps 4

View all photos for Room Standard

1 bedroom, in-room safe, individually furnished, laptop workspace

Room Standard

  • 40 sq m
  • Sleeps 2

View all photos for Room Deluxe

1 bedroom, in-room safe, individually furnished, laptop workspace

Room Deluxe

  • 44 sq m
  • Sleeps 4

View all photos for Suite Junior

1 bedroom, in-room safe, individually furnished, laptop workspace

Suite Junior

  • 48 sq m
  • Sleeps 2

View all photos for Suite Master

1 bedroom, in-room safe, individually furnished, laptop workspace

Suite Master

  • 48 sq m
  • Sleeps 2

View all photos for Double Room Standard

1 bedroom, in-room safe, individually furnished, laptop workspace

Double Room Standard

  • 40 sq m
  • Sleeps 4

View all photos for Room Standard

1 bedroom, in-room safe, individually furnished, laptop workspace

Room Standard

  • 40 sq m
  • Sleeps 2

View all photos for Suite Master with Sea View

1 bedroom, in-room safe, individually furnished, laptop workspace

Suite Master with Sea View

  • 48 sq m
  • Sleeps 4

View all photos for Double Room Deluxe

1 bedroom, in-room safe, individually furnished, laptop workspace

Double Room Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 4

View all photos for Suite Master

1 bedroom, in-room safe, individually furnished, laptop workspace

Suite Master

  • 48 sq m
  • Sleeps 4

View all photos for Suite Master with Sea View

1 bedroom, in-room safe, individually furnished, laptop workspace

Suite Master with Sea View

  • 48 sq m
  • Sleeps 2

View all photos for Suite Junior with Sea View

1 bedroom, in-room safe, individually furnished, laptop workspace

Suite Junior with Sea View

  • 48 sq m
  • Sleeps 4
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About the area

Map
Saenz de la Pena S/N Zona El Cocal, Úrsulo Galván, VER, 91666

What's nearby

  • Chachalacas Beach - 7 min drive - 1.9 km
  • Playa Juan Ángel - 26 min drive - 18.6 km
  • Zócalo - 40 min drive - 51.4 km
  • Veracruz Harbour - 40 min drive - 51.8 km
  • Veracruz Aquarium - 42 min drive - 54.0 km

Getting around

  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 42 min drive

Restaurants

  • ‪Taqueria La Jirivilla - ‬8 min drive
  • ‪Riverside - ‬10 min drive
  • ‪El manglar - ‬2 min walk
  • ‪Déjà Vu - ‬13 min drive
  • ‪Tacos "Panchito - ‬12 min drive

About this property

Artisan Playa Esmeralda Family Beach Hotel

Family-friendly resort near Chachalacas Beach
Located close to Chachalacas Dunes, Artisan Playa Esmeralda Family Beach Hotel provides a marina, a nightclub and a swim-up bar. This resort is a great place to bask in the sun with a beachfront location, beach massages and waterskiing. Indulge in a massage, a manicure/pedicure and a body treatment at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Mexican cuisine. Enjoy the gym, as well as activities such as beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a poolside bar and a corner/local shop.
Additional perks include:
  • An indoor pool and an outdoor pool, along with sunloungers, pool umbrellas and a swim-up bar
  • Cooked-to-order breakfast (surcharge), an outdoor tennis court and massage treatment rooms
  • Concierge services, beach towels and wedding services
  • A porter/bellboy, a lift and a ballroom
Room features
All 50 individually furnished rooms have thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities such as late-night room service and free WiFi.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • 40-inch HDTVs with digital channels and DVD players
  • Free infant beds, ceiling fans and daily housekeeping

Similar properties

Front of property

Riverside Hotel Chachalacas

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
8.8 out of 10, Excellent, 86 reviews
The price is RM306
RM362 total
includes taxes & fees
29 Sept - 30 Sept
Riverside Hotel Chachalacas

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 65 to 200 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Alava
  • Fish Market
  • Skybar

Things to do

  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Mini golf
  • Nightclub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • TV in common areas
  • Water skiing

Family friendly

  • Arcade/game room
  • DVD player
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (2,153 square foot of space)
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • Marina
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels
  • DVD player

Food and drink

  • Late-night room service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 65 to 200 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Punta Real
Artisan Family Hotels Resorts Playa Esmeralda Ursulo Galván
Punta Real Resort Spa Chachalacas
Punta Real Spa
Punta Real Spa Chachalacas
Artisan Family Hotels Resorts Playa Esmeralda
Artisan Family Resorts Playa Esmeralda Ursulo Galván
Artisan Family Resorts Playa Esmeralda
Artisan Family Resorts Playa Esmeralda Úrsulo Galván
Resort Artisan Family Hotels And Resorts Playa Esmeralda
Artisan Family Hotels Resorts Playa Esmeralda Úrsulo Galván
Artisan Family Hotels Resorts Playa Esmeralda
Artisan Family Resorts Playa Esmeralda
Artisan Family Hotels And Resorts Playa Esmeralda Úrsulo Galván
Artisan Hotels Resorts Collection Playa Esmeralda
Punta Real Resort Spa
Artisan Family Hotels Resorts Playa Esmeralda
Artisan Family Hotels And Resorts Playa Esmeralda Resort
Artisan Family Hotels And Resorts Playa Esmeralda Úrsulo Galván

Frequently asked questions

Does Artisan Playa Esmeralda Family Beach Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

Is Artisan Playa Esmeralda Family Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Artisan Playa Esmeralda Family Beach Hotel?

There is free parking nearby.

What time is check-in at Artisan Playa Esmeralda Family Beach Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Artisan Playa Esmeralda Family Beach Hotel?

Checkout is at noon.

Where is Artisan Playa Esmeralda Family Beach Hotel located?

Nestled on the beach, this Úrsulo Galván resort is in a regional park, 0.9 mi (1.5 km) from Chachalacas Beach, and within 32 mi (52 km) of Chachalacas Dunes and Zócalo. Veracruz Harbour and Malecón de Veracruz are also within 32 mi (52 km).

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Reviews

Artisan Playa Esmeralda Family Beach Hotel Reviews

8.0

Very good

8.2

Cleanliness

8.2

Location

8.4

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 264 out of 623 reviews
Rating 8 - Good. 195 out of 623 reviews
Rating 6 - Okay. 81 out of 623 reviews
Rating 4 - Poor. 50 out of 623 reviews
Rating 2 - Terrible. 33 out of 623 reviews

Reviews

10/10 Excellent

Nayeli Viridiana

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena experiencia para ir con la familia
Stayed 3 nights in Jul 2025

10/10 Excellent

Merab

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar !!!
Stayed 2 nights in Jul 2025

10/10 Excellent

ARMANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Artisan

Muy bonito hotel y excelente servicio
Stayed 1 night in May 2025

10/10 Excellent

R

Liked: Amenities
Buen
Stayed 1 night in Aug 2025

4/10 Poor

JORGE

Disliked: Cleanliness, staff & service
Si puede no se quede en ese hotel, a la habitación el aire acondicionado hace excesivo ruido, el extractor del baño igual, y cuando pides apoyo no lo hacen, pésimo servicio en el restaurante, pésima actitud de servicio.
Stayed 2 nights in Sep 2025

10/10 Excellent

America De Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito lugar
Stayed 2 nights in Jan 2025

10/10 Excellent

ARMANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien
Stayed 1 night in Jun 2025

8/10 Good

Ma del Carmen

Liked: Staff & service, amenities, property conditions & facilities
Segura, y acceso rápido a playa, sin molestia de vendedores ambulantes, playa limpia, en general acceso rápido
Stayed 1 night in Jun 2025

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar de descanso
Stayed 3 nights in Mar 2025

8/10 Good

TEOFILO

El hotel esta regular… el cuarto esta regular… el baño malo… sucio y viejo… eso si tiene buena presion el agua de la regadera… yo buscaria otra opcion…
Stayed 1 night in Jul 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities
Excelente opción en la zona
Stayed 2 nights in Apr 2025

10/10 Excellent

Toffana

Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar, el personal super amable, todo bien
Stayed 1 night in Mar 2025

10/10 Excellent

Pilar del Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones son muy cómodas y amplias, el personal muy amable, la comida del restaurante a la carta es rica y de buena porción.
Stayed 1 night in Mar 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones y la atención del personal está muy bien, sin embargo, el menú del restaurante tiene pocas opciones de platillos
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar, solo el
Stayed 1 night in Mar 2025

10/10 Excellent

ADRIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encanta. Siempre muy amables y serviciles. Exquisita comida y bebidas. Es un hotel super lindo y relajante.
Stayed 1 night in Apr 2025

8/10 Good

Ma. Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel esta muy bien ubicado, tiene lo necesario pero le hace falta mantenimiento al elevador y a las habitaciones. el bufette de mariscos se me hizo caro para lo que fue pue sno habia variedad. La alberca esta bien, es grande.
Stayed 2 nights in Jun 2025

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025

8/10 Good

Maria Teresa

Liked: Amenities, property conditions & facilities
Las personas de recepción prepotentes, el lugar es muy bonito pero el baño de la habitación sucio, la alberca muy bien así como las diferentes áreas comunes
Stayed 1 night in May 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien
Stayed 1 night in Mar 2025

10/10 Excellent

Evelin

Liked: Cleanliness, staff & service, property conditions & facilities
La mejor experiencia, claro que volveré a Pronto y con más familia, recomiendo mucho esto para vacaciones en familia ☺️
Stayed 2 nights in Feb 2025

10/10 Excellent

Armando Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En las abitaciones en algunos lugares aun habia arena al recibirla
Stayed 2 nights in Jun 2025

4/10 Poor

Lucero

Liked: Property conditions & facilities
Disliked: Amenities
Al ser el único hotel de 3 estrellas en el área, el precio es elevado para el mal servicio que ofrecen
Stayed 2 nights in May 2025

10/10 Excellent

Perla

Muy buena atención
Stayed 1 night in Feb 2025