Valparaiso hotels from RM200

"Everything was great except even if you request a non smoking room/floor it still smells of smoke. I understand it’s a casino hotel so I did overlook this for the most part. "

"I booked this hotel from out of town! When I got there the staff were really nice and the hotel was very clean! I stayed do 4 days on my 2nd day my room key to the pool didn’t work! The lady Char at the front desk made it seem like it was my fault and told me she needed to look into my reservation and just had a nasty attitude because she took my key and locked me out of my room! I waited over 30 minutes for her to figure out what’s wrong with my key that she kicked me out of my room with. During this time she became frustrated and argumentative because she didn’t know what she was doing! Housekeeping sucked had to call multiple times for them to bring up new towels and collect garbage. The breakfast was good I loved how they had different breakfast options every day! They also said that the pool was heated it was heated any dad that we stayed it was very cold! Overall I would rate my stay a 6/10 "

"Nothing about it was comfortable "

"The staff parking, the whole experience was a soild 10 "

"Hot tub was not very hot. Had to pull out the stop button to get jets to work, plus they were set too hard and water going over the edge. When using the jets it made the tub water hold. "

"Towels in hallway alll night and the next day. Better directions for turning into parking lot. Would be better to say turn by Applebees instead of Martin Bender Jewelry because Applebees sign is bigger. We missed the sign. "

"Front desk was very helpful. "

"The hot tub had mold around it, yes the air worked."

"Very clean. Staff went above and beyond to accommodate any issues."