Hotel Mesra Haiwan Kesayangan di Urbandale

"It was quiet. The bed was decent. It was a bit rundown."

"Very clean, nice staff and very clean and updated."

"Kitchen staff were extremely nice and were busy keeping the food area clean and restocked. There was a long line of customers waiting to get checked in-- so that was a bit disappointing. My friend wasn't even able to get into her room until later that night. The pool area was great. An elevator was broken during our stay, and since the hotel was completely full of guests that was a challenge."

"I had a reservation and check-in and out was fast and efficient. The room and services were great. Thank you!"

"Breakfast was very good. The main lobby was clean, so was the breakfast area. There was a very distinct smell of mold in the entire hotel, and strong fragrance smell in the entry trying to cover up the mold smell. The pool area was not great, lots of mold. The bottom of the pool was very dirty. The paint was chipping off everywhere and there was lots of rust. The floor was slippery without quick movement/running, which tells me it was not clean. The room appeared clean, however when I checked...

"The breakfast potatoes weren't very good"

"Staff was friendly and helpful. Room was clean and well maintained. Fitness room had useful equipment."