Hotel Dekat Upper Pump Room

"Reallyyy beautiful place and very charming cozy hotel but the staff specifically the Owners were just very special terrific persons"

"Key room doest work wasted almost 3 hours with long journey. No sufficient staff. Looked like there is only 1 person for all needs. Just a hype to look old and characteristic hotel. I have been to many such celebrated hotel older then this and it is well maintained and have caring staff to take care of hotel."

"Lovely place to stay quit friendly town rooms a little dated but really a cool place and very helpful staff"

"Well maintained historic building in a beautiful town."

"Such a great place. Excellent breakfast. So worth the 15 minute drive outside the city."

"Conveniently located to the Loch Ness area. Property offers on site parking and two restaurants."

"DO NOT EVEN KNOW WHERE TO BEGIN with this review! I never write a bad review But this, THIS WAS UNSPEAKABLE EVENTS!! I am pretty sure the pics that are on the site for advertising are from a completely different hotel all together ok. Nothing, NOTHING that was included in my booking was even an option when i got there. 1 On street vicinity parking: if you consider 12 bocks away in the vicinity. 2 once you got to the hotel you had to turn around and walk back to a different hotel to check in 3....

"Fur 1 nachte OK. Aug den Gelände beland dich viel Bauschutt. Leerstand und aufheschobene Instandhsltung. "

"Everything else was good. However, the room that was given to us was very hot with poor ventilation , sweating at night and couldn’t sleep well."

"Very tired old property. When they showed us the room it first reminded me of one of the servant quarters in a recent historic house tour. We booked a classic double. The room was damp, full of dusty furniture and the bed mattress springs were gone. There was a tiny window with a view to nothing. We lasted 10 mins and left. The manager gave us lots of options, one being the same room type and the other being the front door with just an apology and no refund offered. First time I ever left a...

"A place located out in nowhere. Been there for 400 years so something mist be right. Got there early so we were directed to Ulapool which was lovely."

"The Inn is easy to find with ample parking. My concerns centred on strong, damp like smelly in my room. Curtains that couldn't be closed properly. With the main door not being locked at night, security was very poor. I was woken by a disturbance outside my door during the night it was very unsettling. All these issues might have been easier to raise with staff had they been approachable. It took the duration of the trip for the person at reception to smile and be friendly. Would definitely not...

"The hotel was good for one night - a place to rest your head. It is not somewhere that I would have booked for a longer stay. It was an okay experience."

"Good"