Terletak di Udumbanchola, Ragamaya Resort & Spa Munnar berada di pergunungan dan di tasik. Wonder Valley Adventure and Amusement Park dan Taman Ros disarankan untuk dikunjungi jika anda ingin melakukan aktiviti, sementara mereka yang ingin menikmati keindahan semula jadi kawasan ini boleh menerokai Taman Negara Mathikettan Shola dan Western Ghats. Padang Teh Pallivasal dan Tea Gardens juga disarankan untuk dikunjungi. Memancing menawarkan peluang yang bagus untuk keluar ke kawasan air, atau anda boleh cuba aktiviti lasak dengan denai kembara/berbasikal nearby. Layari panduan perjalanan Udumbanchola kami
View Point, Kallimaly, Off Munnar, Thekkady bypass Road, Udumbanchola, Kerala, 685 566
Tempat berdekatan
Tea Gardens
34 min memandu - 17.7 km
Nadukani Viewpoint
10 min memandu - 4.6 km
Taman Kanak-kanak Dreamland
18 min memandu - 9.6 km
Air Terjun Attukad
30 min memandu - 15.3 km
Masjid Munnar Juma
36 min memandu - 20.3 km
Restoran
Ela Treats
4 min memandu
Prakruthi Multi Cuisine Restuarant
19 min memandu
Neerali Fresh Fish
22 min memandu
Underground
21 min memandu
murickassery
25 min memandu
Tentang hartanah ini
Ragamaya Resort & Spa Munnar
Mewah bagi hotel di tasik
Manfaatkan teres, taman dan taman permainan di Ragamaya Resort & Spa Munnar. Untuk masa rehat dan ketenangan, lawati sauna dan nikmatilah rawatan muka atau urut. Di restoran hartanah, Sameera, terdapat masakan antarabangsa. Sebagai tambahan kepada bilik arked/permainan dan perpustakaan, tetamu boleh menyambung untuk akses Internet wayarles percuma.
Manfaat lain termasuk:
Kolam renang terbuka bersama dengan kerusi lepak pantai dan payung pantai/kolam
Percuma letak kenderaan sendiri, letak kenderaan valet dan tempat letak kenderaan lanjutan
Sewa basikal, pengangkutan ulang-alik lapangan terbang pergi-balik (surcaj) dan daftar keluar ekspres
Daftar masuk ekspres, stesen komputer dan bantuan pelancongan/tiket
Ciri-ciri bilik
Semua bilik tetamu dilengkapkan perabot secara berasingan dan mempunyai keselesaan seperti peralatan tempat tidur premium dan balkoni berperabot, sebagai tambahan kepada sentuhan bermakna seperti menu bantal dan peti besi muat komputer riba.
Lagi kesenangan di semua bilik termasuk:
Cadar kapas Mesir dan katil busa memori
Berbilang bilik mandi dengan hulu semburan mandi hujan dan kelengkapan dandanan diri berjenama
Tersedia di sesetengah kawasan awam: Wi-fi percuma
Tempat letak kenderaan dan pengangkutan
Pengangkutan ulang-alik lapangan terbang 24 jam atas permintaan dengan surcaj
Pengangkutan ulang-alik kawasan (surcaj)
Tempat letak kenderaan lanjutan percuma di tapak hartanah
Tempat letak kenderaan valet percuma di tapak hartanah
Letak kenderaan valet dan sendiri di tapak adalah terhad
Tempat letak kenderaan mudah diakses kerusi roda tersedia
Makanan dan minuman
1 restoran
Bar/deli snek
Restoran di tapak hartanah
Sameera
Aktiviti menarik
1 kolam renang terbuka
Bilik permainan/arked
Kelab kesihatan 24 jam
Meja biliard/pool
Pustaka
Sauna
Sewaan basikal
Taman permainan
Mesra keluarga
1 kolam renang terbuka
Bar/deli snek
Bilik kalis bunyi
Bilik permainan/arked
Kemudahan dobi
Taman permainan
Kemudahan
Kemudahan dobi
Meja/kaunter hadapan 24 jam
Peti besi di meja/kaunter hadapan
Surat khabar percuma di lobi
Tempat simpanan bagasi
Perkhidmatan tetamu
Bantuan lawatan dan tiket
Kakitangan berbilang bahasa
Pengemasan (harian)
Perkhidmatan "turndown"
Perkhidmatan cucian kering/dobi
Perkhidmatan rencam
Porter/tukang angkut
Perkhidmatan perniagaan
1 bilik mesyuarat
Pusat perniagaan
Pusat persidangan
Stesen komputer
Kawasan luar
Di pergunungan
Di tasik
Gril barbeku
Kerusi lepak tepi kolam
Payung kolam
Taman
Tempat berkelah
Teres
Spa
Rawatan muka
Urutan
Kebolehcapaian
Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
Boleh diakses kerusi roda
Laluan perjalanan mudah diakses kerusi roda
Tempat letak kenderaan mudah diakses kerusi roda
Lain-lain
2 tingkat
5 bangunan
Dewan bankuet
Dibina pada 2014
Kawasan merokok yang dikhaskan
Kelambu
Seni bina tradisional
Kemudahan bilik
Bilik tidur
Cadar kapas Mesir
Langsir gelap terus
Menu bantal
Tilam busa memori
Bilik mandi
Bidet
Bilik mandi persendirian
Hulu semburan mandi hujan
Jubah mandi
Kelengkapan dandanan diri berjenama
Pancuran mandi
Pengering rambut
Selipar
Tuala disediakan
Hiburan
TV LED 32-inci dengan saluran digital premium
Makanan dan minuman
Air botol percuma
Bar mini
Cerek elektrik
Pembancuh kopi/teh
Perkhidmatan bilik terhad
Lain-lain
Bilik kalis bunyi
Bilik tidur bersambung tersedia
Kipas siling
Meja
Penyaman udara (kawalan suhu)
Perabot berasingan
Peti besi muat komputer riba
Seterika/papan seterika atas permintaan
Telefon
Dasar
Daftar masuk
Masa mula daftar masuk: 14:00; Masa tamat daftar masuk: 12:00 tengah hari
Daftar masuk ekspres tersedia
Umur minimum daftar masuk - 18
Daftar keluar
Daftar keluar sebelum 11:00
Daftar keluar ekspres tersedia
Arahan daftar masuk khas
Hartanah ini menawarkan pengangkutan pindahan dari lapangan terbang (surcaj boleh dikenakan); untuk pengaturan pengambilan, tetamu mesti menghubungi hartanah 48 jam sebelum tiba, menggunakan maklumat hubungan pada pengesahan tempahan
Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah
Hartanah ini tidak menawarkan daftar masuk selepas waktu operasi
Untuk apa-apa soalan, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik
Kaedah akses
Kaunter hadapan dengan kakitangan
Haiwan peliharaan
Haiwan kesayangan dibenarkan
Mangkuk makanan dan air tersedia
Kanak-kanak dan katil tambahan
Kanak-kanak adalah dialu-alukan
Katil lipat simpan/tambahan tersedia dengan bayaran sebanyak INR3000.0 sehari
Jenis bayaran hartanah
Maklumat penting
Fi
Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:
Makan Malam Gala Malam Krismas (24 Disember) bagi setiap orang dewasa: INR 3000.00
Makan Malam Gala Malam Tahun Baru (31 Disember) bagi setiap orang dewasa: INR 3000.00
Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.
Kemudahan tambahan
Bayaran pengangkutan ulang-alik lapangan terbang: INR 4000 setiap kenderaan (perjalanan pergi balik)
Bayaran katil lipat simpan: INR 3000.0 sehari
Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.
Untuk makluman anda
Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit
Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, pengesan asap, sistem keselamatan, dan alat pertolongan cemas
Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah
Harap maklum: Bagi menurut undang-undang tempatan, tiada alkohol akan disediakan di hartanah ini pada hari pertama setiap bulan.
Perkara yang kami harus menyebut
Hartanah ini mempunyai bilik bercantum/bersebelahan, yang tertakluk pada ketersediaan dan boleh diminta dengan menghubungi hartanah menggunakan nombor pada pengesahan tempahan
Hartanah juga dikenali sebagai
Ragamaya Resort Munnar
Ragamaya Resort
Ragamaya Munnar
Ragamaya Resort Munnar Udumbanchola
Ragamaya Munnar Udumbanchola
Hotel Ragamaya Resort & Spa Munnar Udumbanchola
Udumbanchola Ragamaya Resort & Spa Munnar Hotel
Ragamaya Resort & Spa Munnar Udumbanchola
Ragamaya Munnar
Hotel Ragamaya Resort & Spa Munnar
Ragamaya Resort Spa Munnar
Ragamaya Resort Munnar
Ragamaya Munnar Udumbanchola
Ragamaya & Munnar Udumbanchola
Ragamaya Resort & Spa Munnar Hotel
Ragamaya Resort & Spa Munnar Udumbanchola
Ragamaya Resort & Spa Munnar Hotel Udumbanchola
Soalan lazim
Adakah Ragamaya Resort & Spa Munnar mempunyai kolam?
Ya, hartanah ini mempunyai kolam renang terbuka.
Adakah Ragamaya Resort & Spa Munnar mesra haiwan kesayangan?
Ya, haiwan kesayangan dibenarkan di hartanah ini.
Berapakah fi parkir di Ragamaya Resort & Spa Munnar?
Letak kenderaan sendiri dan letak kenderaan valet adalah percuma di hartanah ini.
Apakah masa daftar masuk di Ragamaya Resort & Spa Munnar?
Masa mula daftar masuk: 14:00; Masa tamat daftar masuk: 12:00 tengah hari. Daftar masuk selepas waktu operasi tidak tersedia.
Apakah masa daftar keluar di Ragamaya Resort & Spa Munnar?
Daftar keluar adalah jam 11:00.
Adakah Ragamaya Resort & Spa Munnar memberikan pengangkutan ulang-alik ke lapangan terbang?
Ya, terdapat pengangkutan ulang-alik lapangan terbang yang beroperasi (tersedia atas permintaan). Fi sebanyak INR4000 setiap kenderaan dikenakan.
Di manakah terletaknya Ragamaya Resort & Spa Munnar?
Terletak di tasik, hotel ini sejauh 3.9 km dari Nadukani Viewpoint serta dalam jarak 9 bt (15 km) dari Taman Kanak-kanak Dreamland dan Wonder Valley Adventure and Amusement Park. Padang Teh Pallivasal adalah 11.8 bt (18.9 km) jauhnya.
Bolehkah saya membatalkan tempahan saya secara percuma dan terima bayaran balik penuh?
Ya, hartanah ini menawarkan pembatalan percuma untuk kadar bilik tertentu, kerana fleksibiliti itu penting! Sila rujuk dasar pembatalan hartanah di laman kami untuk mendapatkan butiran lanjut tentang sebarang pengecualian atau syarat.
Ulasan
Ragamaya Resort & Spa Munnar Ulasan
8.8
Cemerlang
Semua ulasan ditunjukkan daripada pengalaman tetamu sebenar. Hanya pengembara yang telah menempah penginapan dengan kami boleh menyerahkan ulasan. Kami mengesahkan ulasan berdasarkan garis panduan kami dan menerbitkan semua ulasan, positif atau negatif.Maklumat lanjutTerbuka dalam tetingkap baharu
9.0
Kebersihan
8.0
Lokasi
8.8
Kakitangan & perkhidmatan
9.0
Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 25 daripada 49 ulasan
10 - Cemerlang
25
Penilaian 8 - Baik. 16 daripada 49 ulasan
8 - Baik
16
Penilaian 6 - Boleh diterima. 6 daripada 49 ulasan
6 - Boleh diterima
6
Penilaian 4 - Lemah. 2 daripada 49 ulasan
4 - Lemah
2
Penilaian 2 - Teruk. 0 daripada 49 ulasan
2 - Teruk
0
Ulasan
4/10 Lemah
ATANU
Mengembara bersama keluarga
11 Jun 2025
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
The resort needs maintenance and a bit of readiness when new guests are coming in.
The staff and the kitchen staff are very nice and helpful.
ATANU
Menginap 2 malam pada Jun 2025
8/10 Baik
Anil
Mengembara bersama keluarga
9 Feb 2025
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Family holiday
Stunning views .A few miles outside Munnar .Food was very good .Staff very helpful
Anil
Menginap 2 malam pada Jan 2025
10/10 Cemerlang
ifthakar
Mengembara bersama keluarga
16 Okt 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Beautiful die for views of the valley
ifthakar
Menginap 3 malam pada Okt 2024
10/10 Cemerlang
Gautam
Mengembara bersama keluarga
3 Mac 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Amazing location, great staff and good food
Gautam
Menginap 2 malam pada Feb 2024
8/10 Baik
Pengembara yang disahkan
4 Feb 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Pengembara yang disahkan
Menginap 3 malam pada Jan 2020
6/10 Boleh diterima
Pengembara yang disahkan
Mengembara bersama keluarga
29 Dis 2019
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
View around and from property is very nice. Unique.
WiFi infra is very poor. Only one restaurant and nothing close by. Remote location.
Pengembara yang disahkan
Menginap 3 malam pada Dis 2019
10/10 Cemerlang
Meshy
25 Mac 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Amazing getaway in the mountains
Boutique hotel with beautiful view - fresh air and absolute silence in the middle of the nature.
Super friendly and helpful staff.
New and comfort rooms.
Free room service, restaurant serve food 3 times during the day.
The only minus - noise isolation between rooms was very disappointing.
About 3 hours driving to the tea plantations (to travelers attention - there are massive road reconstructions in whole Munnar area).
Meshy
Menginap 4 malam pada Mac 2019
10/10 Cemerlang
Arjun
2 Mac 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Weekend Getaway
Excellent resort with one of a kind view. Me & my wife stayed there for 2 days. This resort is not located exactly at Munnar, but at Rajakkad side near Kallimali viewpoint overlooking the Ponmudi reservoir. Munnar town is about an hour away. So it was not as cold as Munnar but very pleasant weather. We really enjoyed the stay. Only suggestion is to improve on the breakfast buffet spread.
Arjun
Menginap 2 malam pada Feb 2018
10/10 Cemerlang
Pengembara yang disahkan
22 Jan 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Beautiful Views
Beautiful Views from the room. Far for the Munnar City.
Pengembara yang disahkan
Menginap 1 malam pada Jan 2018
10/10 Cemerlang
Wendy, England
28 Dis 2017
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Beautiful location with incredible and inspiring v
Felt very calm and serene throughout our 3 day stay. Extremely well looked after by all the wonderful staff.
Wendy
Menginap 3 malam pada Dis 2017
10/10 Cemerlang
Pengembara yang disahkan
27 Dis 2017
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Amazing views and setting
We had an amazing stay at the Ragamaya resort. It is a bit out of the way from the other resorts, but that's also what makes it amazing - as it has one of the best views ever and is very calm and peaceful because of it's setting. The staff were lovely and wonderful as well, and recommended a local tour down to the lake, which was also a highlight.
Pengembara yang disahkan
Menginap 1 malam pada Dis 2017
10/10 Cemerlang
Mohan, New Jersey
3 Dis 2017
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Hotel is not in Munar. Munnar attractions are about an hour drive. Poor road conditions. We
Mohan
Menginap 2 malam pada Nov 2017
8/10 Baik
Pramod
20 Jun 2017
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Awesome place with a great view
Situated pretty far from the Munnar city, it's very peaceful and has a very scenic view from all the rooms. A scenery you can stare at all day long. Rooms are pretty good and well maintained.
Pros:
Location
Scenery
Peace and calm around
Cons
Not much to do in the resort other than the pool n spa
They had mountain bikes but weren't enthusiastic about it themselves and told its not a big thing, wel leave you 3 kms away from here and charge 500 per person
Pramod
Menginap 3 malam pada Jun 2017
10/10 Cemerlang
hemamalini, coimbatore
21 Mei 2017
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Lovely location far from the crowd
I was unsure of my decision on choosing Ragamaya until I checked into my room, especially the fully glassed in view of the valley, with a balcony beyond. A view that is worth the long drive. The room was comfortable in all aspects and the bathroom had natural light,which was good.
Pros:- sensational view from balcony (standard rooms)
Toiletries were excellent ( don't carry your soaps)
Hot water at all time
Excellent staff who look into your needs immediately
Good food quite reasonably priced (fish curry and fish wrapped in banana leaf)
You don't feel overcrowded ( you can be comfortable in any type of attire)
Cons:- the resort is quite far from Munnar, many are not aware of it to ask for directions(keep a couple of hours extra for the travel to the resort)
Several activities can be planned, especially for teens)
Cable goes on and off frequently(DVD's will be appreciated)
Swimming pool is small and only 5 ft deep)
Families with small children have to carry snacks with them because shops a quiet far
hemamalini
10/10 Cemerlang
Aravind Iyer, Bangalore
21 Mei 2017
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Even better than the pictures!
We booked Ragamaya partly based on its stunning pictures, and it turns out the resort and the valley it overlooks look even better in person. The staff is courteous and helpful, the rooms are great and the food is nice, if a little mild in flavor. The location while picturesque, is a bit away from Munnar and some attractions - so plan on driving to get around. We would definitely visit Munnar again and Ragamaya remains a top contender to stay.
Aravind Iyer
8/10 Baik
Narasimham, Bangalore
24 Apr 2017
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Excellent Ponnmudi Lake facing rooms
My family wanted to enjoy a summer vaccation in a resort. I was browsing for a good resort near munnar and found this ragamaya resort and spa. Though this is 29 Kms from munnar it was an excellent ride and location for our family. The location was very good and the lake facing rooms are very good. Though we were vegetarians the breakfast and the dinner were really good and tasty. For children the small swimming pool as really good. Really enjoyed the 2 nights stay out there. Staff are welcoming and helping.
Narasimham
6/10 Boleh diterima
Pengembara yang disahkan
22 Mac 2017
Staff members not polite.
Food taste well.
View from hotel room and restaurant were good
Pengembara yang disahkan
8/10 Baik
Pengembara yang disahkan
20 Feb 2017
Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Stunning views but isolated
Lovely hotel with amazing views, however, there are limted activities at the hotel and there is not much near the hotel. Note this hotel does not offer any alcohol.
It is a great place for unwinding and just relaxing.
Pengembara yang disahkan
6/10 Boleh diterima
Charu
30 Dis 2016
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Average . The resort is very far from the local sight seeing . Food is bad. They donot have half the things described on the menu. They are also short of staff in the kitchen . Service is slow and poor. The bathrooms are badly designed . You can see spider webs in the shaft next to the showers. They can definately do something about the interiors of the bathrooms . Moreover they were so many ants in the bathroom.
Charu
10/10 Cemerlang
Pengembara yang disahkan
18 Dis 2016
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Heavenly view!
This was the best view I have ever had at a hotel. The pictures don't do it justice. Absolutely heavenly! Unbelievable!!!
Pengembara yang disahkan
8/10 Baik
Abhi, Bangalore
16 Dis 2016
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Very Nice Place to relax and spend quality time
Small property at excellent location. All rooms have excellent lake/ valley view. You can spend hours sitting in the balcony sipping that hot coffee. Highly recommended for newly married couples to escape from the crowd and have some beautiful time. Note that it is far from Munnar (30 kms) and will not recommend the place who has limited time to see spots around Munnar. It is a place meant to go and relax with family or friends. Liquor is not available as it is of 4* category and the new Govt. norms allows only 5* and above to serve liquor in Kerala. So, recommend to take your own stock in case you want to party with friends. The approach road (1km) is at very bad shape and Google shows the route wrong. So the last leg you will need to ask locals. Try to reach the property within day light unless someone knows the route throughly. Overall I have nothing to complain as the place is worth the little pain you would take to reach there.
Abhi
8/10 Baik
Jolly , Palakkad
14 Dis 2016
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nice Valley view
Stay at Ragamaya was really a nice experience. Awesome view of ponmudi dam and also a very calm and relaxing stay. The only problem is the road from Anachal and the road to hotel (1km under construction) which is little bit uncomfortable. Rest the stay is very good. Small park is good for children.
Jolly
4/10 Lemah
Alice
18 Nov 2016
Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Tidak sukakan: Kakitangan & perkhidmatan
Misled by Hotels.com
I was very disappointed in my recent trip to Ragamaya Resort and Spa. The hotel and staff were very nice, but I feel incredibly mislead by the listing on Hotels.com. We decided to visit the resort for two days of relaxation at the spa. We weren't told until we arrived that the spa wasn't open. Had we known this we would not have booked to stay here. The hotel is in a very remote location. I think it should have been made clearer when booking, as it took over 4 hours to reach the hotel from Kochi costing us £50. Due to the remote location guests are restricted to dining at the restaurant buffet. Again, I believe this should have been clearer in the hotel description. Finally, despite it saying in the description that alcohol isn't available on the first of the month, in fact, alcohol isn't served at all. The Hotels.com description was incorrect and had we known this we would not have booked to stay here. Due to the above problems we ended up leaving the resort a day early so as not to waste precious time on our holiday. I'm really disappointed in our experience and would like to be refunded the full amount of our stay.
Alice
6/10 Boleh diterima
Rajesh
4 Nov 2016
Sukakan: Kakitangan & perkhidmatan, keselesaan bilik
Tidak sukakan: Kebersihan
The highly remote hotel with a gorgeous view
Firstly I would like to point out that Hotels.com gave us WRONG information regarding the hotel. They never informed us that the hotels spa was shut for renovation and the website says its 13 kms from city centre when its actually 30 kms. and if you consider the state of the roads, it feels more like 50 kms. This was a big big big let down. The property being very remote, lacked staff, cleanliness etc. However since its relatively new it wasn't all that bad. The extra bed apparently was stored in the open and they had to change it like 3 times. once it was wet, once it was full of ants and the third time it was very dirty. The hotel said they were unable to even arrange for a masseuse in lieu of the closed spa and the property being as remote as it was, there was nothing to do except see the beautiful view. This was the one bright spot. The food wasn't quite good too and the chef was very helpful. Initially they were apologetic but then as we kept finding more faults, they ignored us. The bathroom had a leaking toilet which was not attended to.
Rajesh
10/10 Cemerlang
Pengembara yang disahkan
23 Okt 2016
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik