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KAN Tulum Hotel

3.5 star property
Adults-only hotel with full-service spa and private beach

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Photo gallery for KAN Tulum Hotel

Outdoor pool, open 8:00 AM to 11:00 PM, pool loungers
Interior
Bar (on property)
1 bedroom, minibar, in-room safe, laptop workspace
Exterior
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Pool
  • Kitchen

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Panoramic Studio Suite

1 bedroom, minibar, in-room safe, laptop workspace

Panoramic Studio Suite

Highlights

Garden
Soundproofed
Private plunge pool
Air conditioning
Kitchenette
Mini-fridge
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

1 bedroom, minibar, in-room safe, laptop workspace

Panoramic Suite

Highlights

Garden
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Separate bedroom
Blackout curtains
Rainfall showerhead
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe King Studio Infinity Pool 2

1 bedroom, minibar, in-room safe, laptop workspace

Deluxe King Studio Infinity Pool 2

Highlights

Garden
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

1 bedroom, minibar, in-room safe, laptop workspace

Family Suite

Highlights

Garden
Soundproofed
Private pool
Air conditioning
Kitchenette
Mini-fridge
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe King Studio

1 bedroom, minibar, in-room safe, laptop workspace

Deluxe King Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Studio

1 bedroom, minibar, in-room safe, laptop workspace

Deluxe King Studio

Highlights

Garden
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
calle 17 poniente La Veleta, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 3 min drive - 2.1 km
  • Tulum Beach - 7 min drive - 4.6 km
  • Las Palmas Public Beach - 8 min drive - 5.7 km
  • Playa Paraiso - 10 min drive - 6.4 km
  • Tulum Mayan Ruins - 11 min drive - 6.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Sukhothai - ‬2 min drive
  • ‪Rossina Cafe - ‬4 min drive
  • ‪La Taqueria Pinches Tacos Shop - ‬4 min drive
  • ‪Vaivén - ‬4 min drive
  • ‪La Consentida - ‬16 min walk

About this property

KAN Tulum Hotel

Hotel near Tulum Beach
At KAN Tulum Hotel, you can look forward to a beach bar, a poolside bar and a terrace. Indulge in reflexology, a deep-tissue massage and a facial at Kan Spa, the on-site spa. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as an art gallery on-site and designer shops on-site.
Other perks include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), bike hire and multilingual staff
  • Tour/ticket information, luggage storage and a gift shop
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at KAN Tulum Hotel offer comforts, such as wet bars and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes.
More conveniences in all rooms include:
  • Rainfall showers, deep-soaking baths and hairdryers
  • Private gardens, wardrobes/cupboards and eco-friendly cleaning products

Languages

English, Spanish

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The price is RM357
RM525 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 350 to 1,500 per person
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Bicycle cleaning area
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Scooter/moped rentals

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Direct access to a private beach
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Lever door handles
  • No lift
  • Smooth flooring in public areas
  • Well-lit path to entrance

More

  • 7 buildings
  • Art Deco architecture
  • Ballroom
  • Built in 2020
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchenette
  • Mini-fridge
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000 per accommodation, per night
  • A damage deposit of MXN 10000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 350 to 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Kan Tulum
KAN Tulum Hotel Hotel
KAN Tulum Hotel Tulum
Kan Tulum Adults Only
KAN Tulum Hotel Hotel Tulum
Kan Hotel Tulum Beach Clubs

Frequently asked questions

Does KAN Tulum Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 11:00 PM.

Is KAN Tulum Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at KAN Tulum Hotel?

Self-parking is free at this property.

What time is check-in at KAN Tulum Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at KAN Tulum Hotel?

Checkout is at noon.

Where is KAN Tulum Hotel located?

Located in La Veleta, this spa hotel is 1.4 mi (2.3 km) from Dos Aguas Park and 2.3 mi (3.7 km) from Tulum Beach. Hospital de Tulum and Holistika Art Walk are also within 2 miles (3 km).

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KAN Tulum Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 55 out of 79 reviews
Rating 8 - Good. 11 out of 79 reviews
Rating 6 - Okay. 7 out of 79 reviews
Rating 4 - Poor. 3 out of 79 reviews
Rating 2 - Terrible. 3 out of 79 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with amazing staff. Overall amazing experience!
Stayed 5 nights in May 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and beautiful property.
Stayed 5 nights in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooms. Beautiful location.. quiet and relaxing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super chill. Friendly very helpful front desk host. Great breakfast bar. Private cenote is nice. Just love the vibes.
Stayed 3 nights in Mar 2025

10/10 Excellent

Cassondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kan Tulum is an absolutely beautiful property. It felt like an oasis every time we arrived back at the property. The staff were all very kind and helpful with anything that we needed. I would highly suggest staying here if you are looking for relaxation and escape. My only suggestions would be to add a kettle with some coffee in the rooms as the coffee bar is quite expensive. And maybe a few snack options to the menu for those that just want a little something by the pool.
Stayed 3 nights in Mar 2025

10/10 Excellent

Brittany

Liked: Staff & service, amenities, property conditions & facilities
The property is very relaxing and therapeutic.
Stayed 5 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely a one of a kind Gem. Secluded and Private. Nestled in the Jungle of Tulum yet close to everything your heart desires.
Stayed 4 nights in Feb 2025

6/10 Okay

Sophie

Liked: Cleanliness, staff & service
The hotel design is excellent and very aesthetic but it is not the “luxury” experience that is advertised. The rooms are a little basic and are tired in some places (wonky cabinet doors, cracks in flooring, cheap broken roller blinds on the windows). We booked this hotel for a reduced price and think the reduced price was fair given how expensive Tulum is but would not recommend booking without a discount
Stayed 3 nights in Apr 2025

8/10 Good

kashif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall stay, property was well kept and very much ecofriendly… Restaurant also had great food and service…
Stayed 7 nights in Nov 2024

10/10 Excellent

Colm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful, but easy access to town and to the ruins via hired bikes.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful space, very serene. We stayed in the deluxe rooftop suite & there were not enough loungers to accomodate, also no coffee maker or plates etc. Staff was great & we finally recieved a 3rd lounge chair. All was lovely overall.
Stayed 1 night in Jan 2025

6/10 Okay

Kayla

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property was clean, well maintained, and very beautiful. Loved the cenote! however upon arrival, I had to ask about EVERYTHING, transportation to downtown, things to do, where to get towels for the pool, programs/ services offered onsite… They had a kitchenette, but did not have any pots, kettle, cup etc…
Stayed 5 nights in Nov 2024

10/10 Excellent

Eliud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kan is beautiful place, loved it!!
Stayed 2 nights in Jun 2024

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel Staff was great. Resort is extremely clean and the AC works perfectly fine.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was exceptional, with plenty of amazing vegan options. Definitely a place I'd recommend if you're not quite interested in the more boisterous beach club scene and want to be closer to true Tulum.
Stayed 4 nights in May 2024

8/10 Good

Gülseli

Liked: Cleanliness, amenities
Disliked: Staff & service
We really liked the environment of the hotel. It was like a secret place. We love the big windows and decoration. They tidied up our room everyday. But we could not use the kitchen because there was no kitchenware. We asked for a hot water one night, thy told us we have a stove in our room. But we did not have any pots etc to heat the water. When we told that to receptionist she said that we need to get hot water from the restaurant. Also my husband wanted to make a surprise and buy flower from the hotel. And buy a packet. When we enter the room, on the table there were flowers and nuts and little chocolates on the table. They did not tell anything about the pricing so we think that we already paid for the nuts too. But when we check out they wanted us to pay for that too. And receptionist said she should have told us about the pricing but she did not. So everything was fine except for these things.
Stayed 3 nights in Mar 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful design a nice surprise

Great adult only hotel. Very unique and worth a stay. I would definitely recommend this hotel
Stayed 2 nights in Feb 2023

10/10 Excellent

Thera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just do it.

We had the most wonderful time. I highly recommend Kan Tulum. Staff are kind and friendly. Rooms are luxurious. Beds are very comfy. Food was excellent
Stayed 5 nights in Mar 2024

10/10 Excellent

ghaith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional stay at Kan Tulum , if you are looking for peace away from the city . It’s the right place .
Stayed 2 nights in Aug 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a private cenote was amazing
Stayed 2 nights in May 2023

6/10 Okay

Rosio

Liked: Cleanliness, staff & service
Overall it was my first time in Tulúm but the property where we stayed was nice and all but breakfast was not included nothing was included we had to pay for everything the lights when off for hrs the staff was really nice especially Richard Perez…
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best service & comfort

Kan hotel treated us like VIPs during our stay. We loved the relaxing ambiance and all of the staff were so friendly. Kan hotel seriously was the highlight of our entire trip to Tulum, so we definitely recommend staying here.
Stayed 4 nights in Feb 2023

6/10 Okay

Irena

Liked: Cleanliness, staff & service, room comfort

Great hotel dispite some issues

We recently stayed at this hotel for five nights and had a mixed experience. On the positive side, the hotel itself is beautiful, and the staff were incredibly friendly and welcoming throughout our stay. The room was clean and comfortable, which we appreciated. However, we encountered a significant issue with the water pressure in the shower. It was so low that it was very difficult to use, making showering a frustrating experience. We reported this to the staff on the first day, but unfortunately, no one came to address the issue during our entire stay. While we enjoyed other aspects of the hotel, this lack of follow-through on a basic amenity left us disappointed. It's a shame because the hotel has a lot of potential to provide a great experience, but this oversight affected our overall satisfaction.
Stayed 5 nights in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accommodations. Peaceful and relaxing, except for the unfortunate timing of repairs to the bar next to the cenote that produced the sound of power tools and hammering for 2 days. Restaurant is only open for breakfast and light snacks, but we were aware of this before arrival. You can order in a variety of meals from the restaurants in Tulum. Staff are all wonderful.
Stayed 7 nights in Jan 2024

6/10 Okay

Siona

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Kan is Beautiful. the view and the rooms are super clean and beautiful. The only problem I has was the Staff! the customer service was super bad. Front desk was ok but not helpful at all. there are 2 bartenders a guy and a lady. they were both mean and rude. we asked for hot water, he refused to give us hot water! we got 2 coffees he charged us $25.00. the next day we got hot water from the lady and she asked us if we want to tip, and we said no! she gave us attitude and she refused to help us later that day. there are 2 servers in the restaurant. a guy name Gustavo I believe, he is super nice and friendly. also a short girl black short hair, I do not remember her name she is also nice and helpful. I would go back to that hotel only for the view but not the staff.