Hotels near Troy Savings Bank Music Hall

"Staff was very friendly and welcoming. The breakfast was okay. The pool was on the colder side for being indoors. "

"Manager lied about ability to shorten stay, claiming it was due to me booking thru a 3rd party app then turns around and denies the refund request when my third party provider requested it. Blatant dishonesty is a detriment to the good service this business wishes to provide. Additionally, please train the reception desk staff how to speak to people. I’m not sure if it’s a racial thing but I don’t appreciate being spoken to as if I’m from a different planet, nor do I speak incoherent or unintelligible english. I speak very clearly to asking me to repeat myself multiple times encroaches on micro aggression territory. Not trying to nitpick here, I’m a chill and easy going person but my last stay here turned me off THOROUGHLY, which is a big shame because aesthetically this was my favorite hotel in the Troy area. I would really like to be treated as any other patron… if I ever come back here that is. "

"Always a great stay! "

"Clean, friendly staff, has a bar. Housekeeping comes every other day (which was fine with us), but they will happily service your room on request at any time."

"The staff were very nice . Breakfast was good. "

"This hotel exceeded our expectations. The staff, from the manager checking us in to the friendly staff at breakfast, were all so great. The room was clean, large, and so comfortable. We appreciated the on site restaurant and the GF options at breakfast. "

"I wish there was more fruit at breakfast but everything else was great"

"Breakfast was fabulous! The Mansion is cozy and owner Tina so helpful and knowledgeable. I really enjoyed my stay. The place is a gem."