Executive Studio Suite, 1 Katil Raja (King) | Meja, seterika/papan seterika, katil bayi/kot (surcaj), Wi-fi percuma
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Ulasan tentang Madison Plaza Townsville

4 out of 5
Madison Plaza Townsville
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD

Ulasan

7.4

Baik

Penilaian 10 - Cemerlang. 282 daripada 1004 ulasan" "
Penilaian 8 - Baik. 346 daripada 1004 ulasan" "
Penilaian 6 - Boleh diterima. 172 daripada 1004 ulasan" "
Penilaian 4 - Lemah. 112 daripada 1004 ulasan" "
Penilaian 2 - Teruk. 92 daripada 1004 ulasan" "

7.6/10

Kebersihan

8.2/10

Kakitangan & perkhidmatan

6.8/10

Kemudahan

6.6/10

Keadaan hartanah & kemudahan

6.8/10

Mesra alam

Ulasan

8/10 Baik

Ryan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
👍
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Christine

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Very nice quiet and close to alot of shops
Menginap 6 malam pada Mei 2024

10/10 Cemerlang

Kylie

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great property, enjoyed my staff
Menginap 4 malam pada Mei 2024
Respons daripada Alana pada 9 Mei 2024
Hi Kylie,Thank you for rating us 5 out of 5!We look forward to welcoming you back.Kind regards,Alana PaceHotel Manager

4/10 Lemah

Gavin

Took a booking when there was no room available.
Menginap 1 malam pada Mei 2024
Respons daripada Alana pada 9 Mei 2024
Hi Gavin,Please accept our apologise for any confusion. We hope you will allow us the opportunity to accommodate you again in futureKind regards,Alana PaceHotel Manager

6/10 Boleh diterima

Belinda

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
Rooms have very bad smell hard to get hot water, parking is hard to find not ease y to find or signage
Menginap 2 malam pada Mei 2024
Respons daripada Alana pada 9 Mei 2024
Hi Belinda,Thank you for your feedback.I am sorry you found our offsite parking difficult to find.Located only 200m walk from our hotel, our reception team is trained in providing quick and easy direction to it's location when you register your car with us. We hope you will allow us to accommodate you again in future. Kind regards,Alana PaceHotel Manager

10/10 Cemerlang

Bikash

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Make balcony for smoking
Menginap 1 malam pada Apr 2024
Respons daripada Alana pada 9 Mei 2024
Hi Bikash,Thank you for rating us 5 out of 5!We look forward to welcoming you back.Kind regards,Alana PaceHotel Manager

6/10 Boleh diterima

Raelene

Sukakan: Kakitangan & perkhidmatan
Property was well located near stadium. Parking was off site and not ideal..
Menginap 1 malam pada Apr 2024

10/10 Cemerlang

David

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great location for an overnight Townsville city stay. Friendly check in staff. Very good value considering the price for a family room for 5
Menginap 1 malam pada Apr 2024
Respons daripada Alana pada 9 Mei 2024
Hi David,Thank you for rating us 5 out of 5!We look forward to welcoming you back.Kind regards,Alana PaceHotel Manager

4/10 Lemah

Paul

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Mould in the bathroom needs updating
Menginap 1 malam pada Apr 2024

10/10 Cemerlang

Kaori

Mengembara bersama pasangan, Mengembara bersama keluarga, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
清潔で過ごしやすかった。
Menginap 1 malam pada Mac 2024
Respons daripada Alana pada 9 Mei 2024
Hi Kaori,Thank you for rating us 5 out of 5!We look forward to welcoming you back.Kind regards,Alana PaceHotel Manager

10/10 Cemerlang

Jaskanwal

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Best place to stay.
Menginap 2 malam pada Mac 2024
Respons daripada Alana pada 9 Mei 2024
Hi Jaskanwal,Thank you for rating us 5 out of 5!We look forward to welcoming you back.Kind regards,Alana PaceHotel Manager

4/10 Lemah

Allan John

Tidak sukakan: Keadaan hartanah & kemudahan
Tv was horrible the noises was loud
Menginap 1 malam pada Mac 2024

8/10 Baik

Annalisa

Menginap 3 malam pada Mac 2024

2/10 Teruk

Lee

Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Room smelled like an ashtray when I arrived and when I told cleaning service all they did was spray air freshener. When I told the reception desk they didn't care as I was leaving a day early because of the smell. Worst stay in Townsville
Menginap 3 malam pada Mac 2024

4/10 Lemah

Ross

Mengembara bersama kumpulan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Aircon and bathroom exhaust were extremely dirty. Dust and dirt under door, in wardrobe and behind the tv. Tv didn't work, kettle was electrically unsafe and faulty - when turned on did not turn off. Check in was delayed and room wasn't ready by 230 - the reception did change our room on check-in so we could get in.
Menginap 1 malam pada Mac 2024

10/10 Cemerlang

Sherwin

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Location is perfect very close to everything. Staff are all nice and friendly very welcoming. The rooms are so comfy. Great value for money. Worth it!
Menginap 7 malam pada Feb 2024

10/10 Cemerlang

Gabrielle

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mac 2024

4/10 Lemah

Melinda

Pengembara perniagaan, Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The condition of the room was poor, and the cleanliness was well below standard. I was shown two different rooms which were equally poor. The receptionist was lovely, and did offer to have the room seen to by the cleaning staff, but I opted to clean myself.
Respons daripada Madison Plaza Townsville Reception pada 1 Mac 2024
Hi Melinda,Thank you for taking the time to leave feedback from your recent stay we really appreciate this and will take it into consideration for all future bookings.Kind Regards,Madison Plaza Townsville Reception

2/10 Teruk

Darren

Pengembara perniagaan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
very disappointing mould in the bathroom paint peeling off the doors just awful
Menginap 1 malam pada Feb 2024
Respons daripada Madison Plaza Townsville Reception pada 23 Feb 2024
Hi Darren,Thank you for taking the time to leave us your feedback, we are sorry to hear your experience wasn't quite as you had hoped.Kind Regards,Madison Plaza Townsville Reception

10/10 Cemerlang

Samantha

Menginap 2 malam pada Feb 2024

10/10 Cemerlang

Jessie

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The lighting is a bit dull but I managed to move table lamp on my desk.
Menginap 2 malam pada Feb 2024
Respons daripada Madison Plaza Townsville Reception pada 23 Feb 2024
Hi Jessie,Thank you for leaving your feedback, we really appreciate it.Kind Regards,Madison Plaza Townsville Reception

10/10 Cemerlang

Zahid

Menginap 2 malam pada Feb 2024

8/10 Baik

Tiana

Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 3 malam pada Feb 2024

4/10 Lemah

Hayden

Tidak sukakan: Keadaan hartanah & kemudahan
Menginap 2 malam pada Feb 2024

10/10 Cemerlang

Ann

Menginap 1 malam pada Feb 2024
Respons daripada Brett pada 22 Mac 2024
Thank you so much for taking the time to post a review! We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the best value for standard in Townsville and hope to see you again in the future.

6/10 Boleh diterima

Janet

Mengembara bersama kumpulan
Sukakan: Kebersihan
Tidak sukakan: Keadaan hartanah & kemudahan
It was comfortable enough but i wouldn't stay again as we had to walk a fair distance to park our car and we told them about a light that wasn't working and the were going to fix it and they didn't, the tea was stale and in the photos it doesn't show steps up to the bedroom as i need a walker it was a bit of inconvenience.
Menginap 2 malam pada Feb 2024
Respons daripada Madison Plaza Townsville Reception pada 23 Feb 2024
Hi Janet,Thank you for taking the time to leave us a review, we really appreciate your feedback.We hope to have the opportunity to welcome you back and rectify this experience. Kind Regards,Madison Plaza Townsville Reception

2/10 Teruk

scott

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Feb 2024

10/10 Cemerlang

Maiba

Menginap 1 malam pada Feb 2024
Respons daripada Brett pada 22 Mac 2024
Thank you so much for taking the time to post a review! We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the best value for standard in Townsville and hope to see you again in the future.

8/10 Baik

Lili

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff was very friendly and helpful. I would stay here again if I was ever in the area.
Menginap 1 malam pada Feb 2024
Respons daripada Madison Plaza Townsville Reception pada 23 Feb 2024
Hi Lili,Thank you for your kind words we really appreciate it!Kind Regards,Madison Plaza Townsville Reception

10/10 Cemerlang

Ian

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Centre of city close to everything
Menginap 1 malam pada Feb 2024
Respons daripada Madison Plaza Townsville Reception pada 23 Feb 2024
Hi Ian,Thank you for taking the time to leave us a review. We are glad to hear you enjoyed our central location!Kind Regards,Madison Plaza Townsville Reception

10/10 Cemerlang

Jodie

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Feb 2024

8/10 Baik

GARY

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great beds and bath always quiet
Menginap 1 malam pada Jan 2024
Respons daripada Madison Plaza Townsville Reception pada 23 Feb 2024
Hi Gary,Thank you for your feedback we really appreciate it!Kind Regards,Madison Plaza Townsville Reception

4/10 Lemah

Joshua

Pengembara perniagaan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Moldy and old
Dirty and moldy. Dust every where. Bed falling apart. Muitple surfaces in the bath room delaminating and counting large amounts of mould.
Menginap 1 malam pada Jan 2024
Respons daripada Madison Plaza Townsville Reception. pada 23 Feb 2024
Hi Joshua,Thank you for taking the time to leave your feedback. We are sorry to hear that you were disappointed with the quality of the hotel.We hope to have the opportunity to welcome you back to rectify this experience. Kind Regards,Madison Plaza Townsville Reception

6/10 Boleh diterima

Maciej

Pengembara perniagaan
Sukakan: Kakitangan & perkhidmatan, keselesaan bilik
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Old but not bad
Parking available for free not too far, easy access, hotel is rather old, looks like a project block when you walk in but overall for low price better than a hostel
Menginap 1 malam pada Jan 2024
Respons daripada Madison Plaza Townsville Reception pada 23 Feb 2024
Hi Maciej,Thank you for taking the time to leave feedback on your recent stay with us we really appreciate it.Kind Regards,Madison Plaza Townsville Reception

10/10 Cemerlang

Capt. James J.

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Jan 2024

10/10 Cemerlang

Allison

Menginap 2 malam pada Jan 2024

10/10 Cemerlang

Tom

Tidak sukakan: Keadaan hartanah & kemudahan
Menginap 1 malam pada Jan 2024

8/10 Baik

Cheryl

Menginap 1 malam pada Jan 2024

8/10 Baik

Fiona

Menginap 1 malam pada Jan 2024

10/10 Cemerlang

Sereima

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Location was convenient, clean and roomy
Menginap 1 malam pada Jan 2024
Respons daripada Madison Plaza Townsville Reception pada 23 Feb 2024
Hi Sereima,We are glad to hear you enjoyed your recent stay with us.Kind Regards,Madison Plaza Townsville Reception

2/10 Teruk

Joanne

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Absolutely disgusting I want my money back
Menginap 2 malam pada Jan 2024
Respons daripada Madison Plaza Townsville Reception pada 1 Mac 2024
Hi Joanne,Thank you for leaving your feedback we are sorry to hear your recent experience at the hotel didn't quite meet your expectations.Kind Regards,Madison Plaza Townsville Reception

2/10 Teruk

Janelle

Mengembara bersama pasangan
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Full of mould and filthy. Serious health issues associated with mould. Leaking air conditioner. Stinky damp carpet. Stinky spare blanket. Picture covered in dust. Paint peeling. Walls are so thin you can hear everything, like it's in the room with you, both inside and outside the hotel.
Menginap 1 malam pada Dis 2023
Respons daripada Madison Plaza Townsville Reception pada 23 Feb 2024
Hi Janelle,Thank you for taking the time to leave us feedback from your recent stay with us, we really appreciate it.We are really sorry to hear that your stay wasn't as you had expected. Kind Regards,Madison Plaza Townsville Reception

10/10 Cemerlang

Debra

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excellent location and friendly staff
Menginap 3 malam pada Dis 2023
Respons daripada Madison Plaza Townsville Reception pada 23 Feb 2024
Hi Debra,Thank you for your kind review, we really appreciate it!Kind Regards,Madison Plaza Townsville Reception

10/10 Cemerlang

Debra

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 2 malam pada Dis 2023

10/10 Cemerlang

Edward

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
N/A
Menginap 1 malam pada Dis 2023

8/10 Baik

Joseph

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Late check in was very easy to do.
Menginap 1 malam pada Dis 2023

8/10 Baik

Ruth

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The bed was very comfortable. It was walking distance to most things, including the club and the Strand.
Menginap 7 malam pada Dis 2023

8/10 Baik

shane

Menginap 2 malam pada Dis 2023

8/10 Baik

Shaun

Sukakan: Kebersihan
A
Menginap 5 malam pada Dis 2023

8/10 Baik

Bhupal

Menginap 3 malam pada Dis 2023