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Madison Plaza Townsville

4.0 star property
Staff at Madison Plaza Townsville stand ready to help travelers throughout their stay, with convenient amenities including luggage storage and laundry facilities

Choose dates to view prices

Located near Castle Hill, Madison Plaza Townsville welcomes travelers with attentive service and practical amenities. Guests connect using in-room WiFi, store luggage upon arrival, and access rooms via elevator. A vending machine and laundry facilities add extra convenience.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • 24/7 front desk
The current price is RM247
RM272 total
includes taxes & fees
19 Jan - 20 Jan

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Business Room (Shower over Bath)

1 bedroom, desk, iron/ironing board, cots/infant beds

Business Room (Shower over Bath)

8.2 out of 10
Very good
(45 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Electric kettle
Mobile key entry
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio Suite, 1 King Bed

1 bedroom, desk, iron/ironing board, cots/infant beds

Executive Studio Suite, 1 King Bed

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Electric kettle
Mobile key entry
Desk
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Family Suite

1 bedroom, desk, iron/ironing board, cots/infant beds

Executive Family Suite

7.0 out of 10
Good
(19 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Electric kettle
Mobile key entry
Desk
  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive Queen Room

1 bedroom, desk, iron/ironing board, cots/infant beds

Executive Queen Room

7.2 out of 10
Good
(66 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Electric kettle
Mobile key entry
Desk
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

1 bedroom, desk, iron/ironing board, cots/infant beds

Executive Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Electric kettle
Mobile key entry
Desk
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
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About the area

Located in Townsville, Madison Plaza Townsville is connected to a shopping centre. Catholic Diocese of Townsville and Mount Stuart are notable landmarks, and the area's natural beauty can be seen at Castle Hill and Queens Gardens. Looking to enjoy an event or a match while in town? See what's going on at Townsville Entertainment & Convention Centre.
Visit our Townsville travel guideOpens in a new window
Map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810

What's nearby

  • Castle Hill - 5 min walk - 0.5 km
  • Queens Gardens - 11 min walk - 1.0 km
  • Queensland Country Bank Stadium - 11 min walk - 1.0 km
  • The Strand Beach - 15 min walk - 1.3 km
  • Magnetic Island Ferry Terminal - 18 min walk - 1.6 km

Getting around

  • Townsville Station - 2 min drive
  • Townsville, QLD (TSV) - 7 min drive

Restaurants

  • ‪A Touch of Salt - ‬3 min walk
  • ‪Pedlar Project - ‬4 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪City Life Cafe - ‬2 min walk
  • ‪Cafe Spuntino - ‬4 min walk

About this property

Madison Plaza Townsville

Upscale hotel near Castle Hill
Located close to Catholic Diocese of Townsville and Queens Gardens, Madison Plaza Townsville provides laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Luggage storage, a TV in reception and a banquet hall
  • A vending machine, smoke-free property and a lift
  • A 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 93 rooms offer comforts such as air conditioning, in addition to amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Fridges and irons/ironing boards
  • LCD TVs with DVD players
  • Cots/infant beds, housekeeping and desks

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The price is RM382
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includes taxes & fees
18 Jan - 19 Jan
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per day.
Cots (infant beds) are available for AUD 10.0 per night

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville

Frequently asked questions

Is Madison Plaza Townsville pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Madison Plaza Townsville?

As of 17 Jan 2026, prices found for a 1-night stay for 2 adults at Madison Plaza Townsville on 19 Jan 2026 start from RM 247.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Madison Plaza Townsville?

This property doesn't offer parking.

What time is check-in at Madison Plaza Townsville?

Check-in start time: 2:00 PM; check-in end time: 12:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Madison Plaza Townsville?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Madison Plaza Townsville located?

Located in the heart of Townsville, this hotel is within a 10-minute walk of Catholic Diocese of Townsville and Castle Hill. Queens Gardens and Townsville Entertainment & Convention Centre are also within 1 mi (2 km). Townsville Station is 22 minutes by foot.

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Reviews

Madison Plaza Townsville Reviews

7.2

Good

7.0

Cleanliness

6.6

Amenities

7.8

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 290 out of 1000 reviews
Rating 8 - Good. 284 out of 1000 reviews
Rating 6 - Okay. 185 out of 1000 reviews
Rating 4 - Poor. 121 out of 1000 reviews
Rating 2 - Terrible. 120 out of 1000 reviews

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and lovely city centre room
Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room very friendly staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Suk

Liked: Cleanliness, amenities, property conditions & facilities
Very clean staff was kind
Stayed 1 night in Jan 2026

8/10 Good

Jason

Liked: Cleanliness, amenities
Friendly staff, and the room was clean and cool.
Stayed 1 night in Dec 2025

10/10 Excellent

Wycliff

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, I was able to book a room last minute check in early. Ver comfortable and clean room for the price. Very convenient location close to woollies and restaurants. Will visit again
Stayed 1 night in Nov 2025

2/10 Terrible

THOMAS

Advertised with limited parking and there was no parking at all except for the &15 a night out in the open up the road. Receptions was good and she stated that she would authorise for you people at Expedia to give us a refund .
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Clean and Friendly
Stayed 3 nights in Nov 2025

6/10 Okay

Jaedyn

Disliked: Cleanliness, amenities
Check in process was good and easy. Cleanliness was sub-par. Used plasters on the floor and room didn't look vaccumed.
Stayed 1 night in Nov 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room
Stayed 1 night in Oct 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service
Friendly staff. 24 hour reception.
Stayed 1 night in Sep 2025

8/10 Good

Shannon

Liked: Staff & service
Great location, rooms were a bit worn and small but the bed is fantastic
Stayed 1 night in Jul 2025

2/10 Terrible

Karen

Disliked: Cleanliness, amenities, property conditions & facilities
Good location
Fridge was unstable so everytime you open it things fell forward.
Chairs and stools covered in stains
Black dirt around switched
Stayed 5 nights in Jul 2025

8/10 Good

Jason Scott

Liked: Cleanliness, staff & service
Older style property in a convenient location. Staff were friendly.
Stayed 4 nights in Jul 2025

10/10 Excellent

Julie anne

Liked: Cleanliness, staff & service, property conditions & facilities
Madison plaza is in the city hub so it is convenient to all forms of transport. The staff go above and beyond to help with any enquiries you have. The only down side is no microwave. However alot of restraunts within walking distance from Madison plaza.
Stayed 1 night in Oct 2025

6/10 Okay

Dennis

Liked: Staff & service
Disliked: Cleanliness
Good location in central Townsville. Responsive and friendly staff. Hallway carpet a bit threadbare and needs replacing.
Stayed 2 nights in Aug 2025

6/10 Okay

Mark

Good location
Stayed 1 night in Jun 2025

8/10 Good

Courtney

Liked: Staff & service
The area was convenient and central, room was good and great in size, check in was easy and the receptionist was friendly and welcoming.
Stayed 1 night in Apr 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed here a few times always friendly staff rooms are comfortable and clean and having the customer carpark right next to the police station is comforting
Stayed 1 night in May 2025

10/10 Excellent

Antonina

Liked: Cleanliness, staff & service
Good position, friendly staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
the staff are so helpful
Stayed 1 night in May 2025

2/10 Terrible

Lars

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Friendly staff, had to put up with a domestic first night yelling and screaming at 1am. Room was dirty, mould in places. There was somone elses shaving and head hair all around the shower. Looks like the hotel stopped spending money on this place years ago the rooms are very rundown.
Stayed 2 nights in Sep 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to book, out stay was awesome staff and room services were great and friendly do recommend
Stayed 6 nights in Dec 2024

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, property conditions & facilities
nice and clean
Stayed 1 night in Jul 2025

6/10 Okay

Karlo

Liked: Staff & service
The room ok and staff were very friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. Very close shops and restaurants.
Stayed 1 night in Mar 2025