Hotel Dekat Town Hall Road

"The hotel overbooked, and this caused a lot of confusion at the time of check-in. They could not find my Expedia booking and hence we had to wait for almost half an hour. Although we had booked a superior triple room, we eventually got a double bed with an extra cot. We managed it in the end, but I would have certainly liked a more hassle-free experience at the hotel. The room was very small for three adults. The bathroom was comparatively bigger, so we had to keep some of our suitcases in the...

"Room was spacious, hospitality of staff was outstanding. Breakfast was expansive and delicious "

"The room was impossibly dark giving an overall sense of dinginess that under scrutiny was fully deserved. The carpets and furnishings were well worn and there was an overall sense of tired malaise about the whole environment. The much vaunted evening buffet was of a comparable condition having been prepared well in advance of anticipated dining times. Equally the breakfast lacked the freshness of immediate preparation. The staff were enthusiastic and helpful but I suspect needing more guidance...

"the photos on the website were completely different. had serious cleanliness issues. Cockroaches everywhere. no way near the 3-star rating they claimed. "

"Very old hotel. Room facility is poor. Hotel is not 4star and providing facility was 2 star only "

"Good place to stay with family"

"Staff were rude, especially the one who was at the reception."

"Far"