"Warm and welcoming couple, Carole and Andrew - he even helped with my luggage.,Loved location and their suggestions of where to dine. Room was cozy with beautiful linens . Had not visited IOW since a child over 60 years ago so loved everything - it did not disappoint . Breakfast was delightful with Bridget.
Would visit again."
"Warm and welcoming couple, Carole and Andrew - he even helped with my luggage.,Loved location and their suggestions of where to dine. Room was cozy with beautiful linens . Had not visited IOW since a child over 60 years ago so loved everything - it did not disappoint . Breakfast was delightful with Bridget.
Would visit again."
"The hotel was lovely and the staff friendly and helpful! It's really hard to find a dog friendly hotel that are so relaxed about actually bringing dogs! Especially as our puppy is a big boy and sometimes, due to his bread, people are cautious of him. But the hotel were great and didn't make us feel nervous or "in the way" at all. It was a lovely stay."
"The hotel was lovely and the staff friendly and helpful! It's really hard to find a dog friendly hotel that are so relaxed about actually bringing dogs! Especially as our puppy is a big boy and sometimes, due to his bread, people are cautious of him. But the hotel were great and didn't make us feel nervous or "in the way" at all. It was a lovely stay."
"Very comfortable & clean accommodation. Forgotten something, it's probably available in the room or from Wendy.
Highly recommended with eateries available within half a mile and peaceful, considering its proximity to some major roads"
"Very comfortable & clean accommodation. Forgotten something, it's probably available in the room or from Wendy.
Highly recommended with eateries available within half a mile and peaceful, considering its proximity to some major roads"
"Do NOT come and stay here whatever you do.
No WIFI, no hot water, constant banging all night, complete disrespect from other people In the property.
This stay was AWFUL SAVE YOUR MONEY AND GO ELSEWHERE"
"Do NOT come and stay here whatever you do.
No WIFI, no hot water, constant banging all night, complete disrespect from other people In the property.
This stay was AWFUL SAVE YOUR MONEY AND GO ELSEWHERE"
"I stay in a lot of hotels travelling for work, This place is the cleanest accomodation I have ever had. Asoloutley faultless and being in engineering I pick up on the smallest of details. Breakfasts were fantastic too. The only place I would reccomend to stay on the Island"
"I stay in a lot of hotels travelling for work, This place is the cleanest accomodation I have ever had. Asoloutley faultless and being in engineering I pick up on the smallest of details. Breakfasts were fantastic too. The only place I would reccomend to stay on the Island"
"fridge not working
no cleaning during two weeks
2 towels for 18 days
no trash bin
no soap for dishes
discusting bed seeing plastic all around
No response from the staff about those issues
Not felt safe at all"
"fridge not working
no cleaning during two weeks
2 towels for 18 days
no trash bin
no soap for dishes
discusting bed seeing plastic all around
No response from the staff about those issues
Not felt safe at all"
"The bed was very uncomfortable. It had a spring that had broken and made it inpossible to get a good nights sleep. Really cheap pillows the kind filled with foam chips. No hot water from the taps in the sink the only way to get hot water was by having a shower. Did not get the security codes to enter, i had to phone to get them. The only good thing i can say is that it was clean."
"The bed was very uncomfortable. It had a spring that had broken and made it inpossible to get a good nights sleep. Really cheap pillows the kind filled with foam chips. No hot water from the taps in the sink the only way to get hot water was by having a shower. Did not get the security codes to enter, i had to phone to get them. The only good thing i can say is that it was clean."
"I couldn't get in to the property. I arrived at around 7pm and put the code into the door lock and turned the handle only to find that the door was also locked with another lock
I phoned the contact number on the booking confirmation only to find it was an office and nobody was there, so I left a message, I never had a reply. I rang Hotels.com, who were very helpful. But they were unable to get me a refund. I had not read the reviews for the place, but I sugest that if you want to make booking...
"I couldn't get in to the property. I arrived at around 7pm and put the code into the door lock and turned the handle only to find that the door was also locked with another lock
I phoned the contact number on the booking confirmation only to find it was an office and nobody was there, so I left a message, I never had a reply. I rang Hotels.com, who were very helpful. But they were unable to get me a refund. I had not read the reviews for the place, but I sugest that if you want to make booking...
"A good hotel just a short uphill walk from the ferry & hover points with a convenient bus stop nearby. Our room was comfortable and clean. The staff were friendly and breakfast was delicious and cooked to order. We would definitely stay again."
"A good hotel just a short uphill walk from the ferry & hover points with a convenient bus stop nearby. Our room was comfortable and clean. The staff were friendly and breakfast was delicious and cooked to order. We would definitely stay again."
"Absolutely unfit for rental. No bulbs in lamps. No towels. Only boiling water in the shower - unable to take a shower. We had to go to lesure centre to be able to shower. Never again."
"Absolutely unfit for rental. No bulbs in lamps. No towels. Only boiling water in the shower - unable to take a shower. We had to go to lesure centre to be able to shower. Never again."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Another great stay here! All the staff were very helpful apart from the lady behind the bar on Saturday evening. She was very abrupt and rude but Jamie saved the day with his hospitality."
"Room on top floor clan and tidy, complementary bottle of water, tea, coffee etc.
Plenty of parking outside no issues registering the details
Lovely friendly staff on front reception especially Carly, great evening meal recommendations.
Would have been nice to be able to order a cocktail when we got back from our event but they stopped at 11pm
Loved the allergen card in the restaurant for the evening meal. Would have been nice to have the allergen information for breakfast ( it’s a medical condition not a choice for me )
Would I stay there again ? Yes I would "
"Hotel staff and concierge were great. Breakfast was excellent for a buffet. The restaurant and pub seemed to have staffing problems and were not attentive. The facility is showing it's age, however. Still, it was convenient to the mall for shopping. A little to far to walk to the Horizon cruise terminal with any luggage, but the concierge hooked us up with a taxi."
"The hotel is in need of significant refurbishment and appears to be quite run-down. There were several issues during my stay, including a blocked toilet, a bath that drained poorly and filled up due to a blockage no aerial TV connection and no Wi-Fi access in the room.
I would not expect these kinds of problems from a hotel in the UK. While the location is good the maintenance issues need to be addressed and resolved as a priority."
"All the staff we came into contact with were excellent and very accomodating. Good choice of food at a reasonable price from the bar. Choice & quality of breakfast items was good. Room is a little dated but comfortable. Biggest downside is teh lack of air conditioning."
"The building was lovely, but we were on the lower ground and there was a wall obstructing our view out of the window. The room was very basic with no colour or decoration and seemed like it was put together at the last minute. We felt because we had booked via a deal we were given the very basic. Won't return"