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Chelsea Hotel, Toronto

4.0 star property
Families find a perfect balance between relaxation and play at this downtown Toronto hotel with game rooms, childcare, and multiple pools

Choose dates to view prices

Chelsea Hotel, in downtown Toronto's vibrant center, offers sauna sessions and rooftop terrace relaxation. Families love the two indoor pools and children's pool. Enjoy Indian cuisine, with shopping and coffee spots just steps away.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is RM687
RM842 total
includes taxes & fees
31 May - 1 Jun

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Double Beds (Chelsea)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds (Chelsea)

8.4 out of 10
Very good
(736 reviews)
  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Chelsea)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Chelsea)

8.6 out of 10
Excellent
(264 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed (Chelsea)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed (Chelsea)

8.2 out of 10
Very good
(681 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed, Kitchenette

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Studio, 1 King Bed with Sofa bed, Kitchenette

8.2 out of 10
Very good
(92 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(153 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double Room

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Executive Double Room

8.4 out of 10
Very good
(165 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Suite, 1 Bedroom, City View

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi
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About the area

In the entertainment district, Chelsea Hotel, Toronto is in Downtown Toronto, a walkable area in Toronto with great shopping. Art Gallery of Ontario and Hockey Hall of Fame are cultural highlights and Ripley's Aquarium of Canada is a popular local attraction. Looking to enjoy an event or a match? See what's going on at Scotiabank Arena or Rogers Centre. Guests love the hotel's central location for the sightseeing. It's also convenient for public transportation: College Station is 5 minutes on foot and Dundas St West at Yonge St Stop is 5 minutes. Visit our Toronto travel guide
Map
33 Gerrard St W, Toronto, ON, M5G1Z4

What's nearby

  • Downtown Yonge
    Downtown Yonge
    2 min walk - 0.2 km
  • Yonge-Dundas Square
    Yonge-Dundas Square
    3 min walk - 0.3 km
  • CF Toronto Eaton Centre
    CF Toronto Eaton Centre
    5 min walk - 0.5 km
  • Art Gallery of Ontario
    Art Gallery of Ontario
    11 min walk - 1.0 km
  • Ryerson University
    2 min walk - 0.2 km

Getting around

  • College Station
    5 min walk
  • Union Station
    8 min drive
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    16 min drive

Restaurants

  • Hailed Coffee
    3 min walk
  • Swedish Deli
    2 min walk
  • Congee Queen 皇后名粥
    2 min walk
  • Elm Street Lounge
    4 min walk
  • The Queen & Beaver Public House
    4 min walk

About this property

Chelsea Hotel, Toronto

  • Upscale family-friendly hotel near Yonge-Dundas Square
  • Located close to CF Toronto Eaton Centre and Art Gallery of Ontario, Chelsea Hotel, Toronto provides a rooftop terrace, shopping on-site and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the hot tub. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and al fresco dining. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
  • Additional perks include:
    • 2 indoor pools and a children's pool, along with a waterslide and sunloungers
    • Limo/town car service, full breakfast (surcharge) and self-parking (surcharge)
    • An electric car charging station, express check-out and supervised childcare (surcharge)
    • Meeting rooms, a 24-hour front desk and wedding services
    • Guest reviews say great things about the family-friendly amenities, pool and central location
  • Room features
  • All 1588 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness, quietness rooms at the property.
  • More amenities include:
    • Recycling and LED light bulbs
    • Bathrooms with shower/bath combinations and free toiletries
    • Flat-screen TVs with satellite channels
    • Coffee/tea makers, heating and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Similar properties

Exterior
Holiday Inn Toronto Downtown Centre by IHG
Downtown Toronto
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
8.6 out of 10, Excellent, 5,837 reviews
The price is RM658
RM807 total
includes taxes & fees
31 May - 1 Jun
Holiday Inn Toronto Downtown Centre by IHG
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered parking on site (CAD 43 per night)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 27 to 33 for adults and CAD 8 to 16 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bb33

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Hot tub
  • Sauna
  • Shopping
  • Waterslide

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 24,000 square feet of conference space

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 27 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
The underground parking entrance is located on the South side of Gerrard street between Yonge St and Bay St. The hotel underground car park has a maximum height restriction of 5 feet, 6 inches in certain areas and cannot accommodate oversized passenger vehicles.
This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 23 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30.0 per stay.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 27 to 33 for adults and CAD 8 to 16 for children
  • Covered self-parking fee: CAD 43 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Chelsea Hotel, Toronto have a pool?

Yes, this property has 2 Indoor pools and a children's pool.

How much does it cost to stay at Chelsea Hotel, Toronto?

As of 27 May 2026, prices found for a 1-night stay for 2 adults at Chelsea Hotel, Toronto on 31 May 2026 start from RM687, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Chelsea Hotel, Toronto pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of CAD 50 per accommodation, per week. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Chelsea Hotel, Toronto?

Self-parking is available for CAD 43 per night.

What time is check-in at Chelsea Hotel, Toronto?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Chelsea Hotel, Toronto?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Chelsea Hotel, Toronto located?

This family-friendly Toronto hotel is located in the entertainment district, within a 10-minute walk of Yonge-Dundas Square and CF Toronto Eaton Centre. Art Gallery of Ontario and Hockey Hall of Fame are also within 1 mi (2 km). College Station and Dundas St West at Yonge St Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Chelsea Hotel, Toronto Reviews

8.4

Very good

8.6

Cleanliness

8.4

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 7675 out of 14969 reviews
Rating 8 - Good. 4121 out of 14969 reviews
Rating 6 - Okay. 1930 out of 14969 reviews
Rating 4 - Poor. 755 out of 14969 reviews
Rating 2 - Terrible. 488 out of 14969 reviews

Reviews

Verified

8/10 Good

Stephen R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, quiet (considering you're right downtown), convenient parking right under the hotel. Would absolutely stay again!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Samah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location! Lots to do in the area and wonderful amenities at the hotel :)
Stayed 5 nights in May 2026
Verified

8/10 Good

Xing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location in the heart of Toronto, easily walkable to most attractions, food outlets, and hundreds of restaurants. The staff were very helpful with directions around the city and offered fantastic suggestions on things to do in Toronto. This stay really made our trip so much more enjoyable.
Stayed 2 nights in May 2026
Verified

8/10 Good

Kendra

Liked: Cleanliness, staff & service
I didn’t try out amenities like the pool at all, but the room was very pricey and could use a refresh - I wouldn’t have wanted to take a bath in this hotel. That being said, it’s a great location and very friendly staff. I used the little express bistro daily for my morning coffee and breakfast, and the people working there were so friendly. Self check-in and check-out were super quick and convenient.
Stayed 2 nights in May 2026
Verified

8/10 Good

Romualdo Junior

Liked: Amenities
No breakfast included. Parking area is small. You can hear the noises on the street at night.
Stayed 3 nights in May 2026
Verified

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice. Staff friendly. Never checked for breakfast. Yes. Only I didn't like was that waste of money vending machine.. Don't ever use it. The carpark is to small. Small meaning very tight for driving your car in and a low celling didn't like that either.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location The biggest challenge was the ability to get on an elevator. There are multiple banks of elevators for each wing of the hotel. 6 elevators in each bank. Only 2 were working on the day we checked out. We spent 15 minutes waiting. Finally put one of us in the elevator with the luggage and the other took the stairs down 19 floors.
Stayed 1 night in May 2026
Verified

4/10 Poor

Guillermo

Disliked: Cleanliness, property conditions & facilities
The hotel feels old, the bathroom door didn't close much less lock, there was a little door open behind the bathroom probably used for repairs and it didn't close either, the A/C makes a noise frequently like a thump, like someone dropped something. I wanted to watch TV and when I picked the remote, it was really dirty, like it had been weeks without cleaning it, which made me wonder what else was not cleaned??? I only spent 2 nights here, after spending a few nights in another hotel nearby, considering the price difference, I would recommend looking for other options. I didn't use the amenities, the location is really good which is why I picked it, there are a lot of restaurants, shopping mall, stores, etc., within walking distance. Check-in and checkout were easy, elevators are separated by level groups, which made it easy to use without a lot of waiting time.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't have picked a better stay for our mini-family vacation! Great location, staff were fantastic, the hotel amenities were excellent for the kids, and the pool was awesome! Would highly recommend for families with small children.
Stayed 3 nights in May 2026
Verified

6/10 Okay

Preston

Liked: Staff & service
Disliked: Cleanliness
Staff were all friendly and accommodating. The hotel is aged and seems to be undergoing some renovations. Room was passively (rushed) cleaned: nail clippings on bathroom floor, coin and threads on carpet. Cold water tap barely trickled. The fan on the heating /cooling system did not work. Temperature wise not an issue but the white noise would have been appreciated to cover early morning city noise.
Stayed 3 nights in May 2026
Verified

8/10 Good

Jayla Arlease

Liked: Cleanliness, staff & service, amenities
Lowkey a little difficult to get there the first time because Google maps was bugging, but after that it was great. It was a great location too. Good for solo travel
Stayed 2 nights in May 2026
Verified

8/10 Good

Fatim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, the beds are clean and soft. The check in and out were super easy. Good stay overall
Stayed 3 nights in May 2026
Verified

8/10 Good

Sabi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was really clean. the amenities were so clean and fun! & it was such a good location, first time in toronto and location was ideal to get around
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We regularly stay at the Chelsea. The rooms are modern and the beds are very comfortable. The location is central; good for walking or taking a streetcar. The pool and exercise areas are wonderful. The staff are always helpful. For example, this trip, in late Spring, it was rainy and chilly. I was cold at night. The staff provided us with a space heater. We are looking forward to the Market being reopened.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Viktoriia

Liked: Cleanliness, staff & service, property conditions & facilities
We were satisfied with the hotel. The room was clean, the bed was comfortable.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
The pool and hottub !
Stayed 3 nights in May 2026
Verified

6/10 Okay

Sheriece

Liked: Staff & service
The location is great. The rooms need to be updated especially the bathrooms. The wait for the elevators was 5-8 mins long sometimes. The workshop/hive/cove area is amazing. If you need a family friendly hotel and don't mind dated rooms, it's a good option.
Stayed 1 night in May 2026
Verified

10/10 Excellent

julien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 2 nights in May 2026
Verified

8/10 Good

Mitzi Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic and friendly. Hotel is dated but ok and great area
Stayed 3 nights in May 2026
Verified

10/10 Excellent

miguel angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended, excellent location, clean, would return again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Clean rooms.
Stayed 3 nights in May 2026
Verified

6/10 Okay

Belinda

Liked: Staff & service
The hotel is well located downtown Toronto but the amenities are a bit dated. Also we found hair all over the carpet and in the bathroom, not sure how often they vaccum. We even found an old half eaten chip under the chair. The tv could use some new features too, we couldn’t connect our Netflix account and were told we needed to bring an hdmi cable for that. The staff is extremely professional though and courteous.
Stayed 1 night in May 2026
Verified

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Very great location and value for the stay.
Stayed 1 night in May 2026
Verified

8/10 Good

Jonathan

Liked: Amenities
It was a nice stay in a great location.
Stayed 1 night in May 2026