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"Room was clean, staff were courteous, supportive and very responsive However, some additional care and energy should be directed at overall cleanliness and upgrade of amenities. During our second stay, we had to change room as the toilet bowl in our allocated room had terrible and visible stain underneath and this caused my wife (a very clean and meticulous woman) upset. Also, the installed heater was dysfunctional and an external heater had to be brought to us Overall we were pleased "

"Clean room and good size for a family of 3."

"Attentive staff keen to resolve any issues!"

"Good set up. Convenient, clean and quiet. Comfortable beds. "

"Clean comfortable,free parking."

"Hotel clean and breakfast good."

"It is a great convenient location for Gatwick North. Excellent breakfast . Clean rooms with a lovely large shower and nice smelling toiletries. All staff were polite and helpful "

"The food took 1 hour to come, when it came it was cold and the quality was terrible"

"The room was clean and spacious but the structure is very old and needs to be refurbished. The staff was good and helpful. The buffet layout for breakfast needs to be updated and changed everyday. We stayed there for seven days and every day, the buffet layout was exactly the same which lead us to avoid breakfast due to repirition."