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Hotel Chichen Itza

3.5 star property
Family-friendly hotel with free breakfast and 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Chichen Itza

Lobby
Garden
Outdoor pool, pool umbrellas, pool loungers
Bar (on property)
Building design
Hotel Chichen Itza, surrounded by Mayan history, offers a warm full breakfast daily. Guests can enjoy drinks at the poolside bar, dine at the restaurant after visiting Grutas de Balankanché caves, and relax in the lush garden. Free WiFi keeps everyone connected.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Room options

Check availability for these dates

Tonight

Sep 28 - Sep 29
Check availability for tonight Sep 28 - Sep 29

Tomorrow

Sep 29 - Sep 30
Check availability for tomorrow Sep 29 - Sep 30

View all photos for Standard Double Room, Garden View, Poolside

Individually furnished, desk, iron/ironing board, bed sheets

Standard Double Room, Garden View, Poolside

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
LED TV
Private bathroom
Coffee/tea maker
Desk
Daily housekeeping
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Patio, Pool View

Individually furnished, desk, iron/ironing board, bed sheets

Superior Room, Patio, Pool View

7.6 out of 10
Good
(4 reviews)

Highlights

Patio
Individually furnished
Air conditioning
LED TV
Shower/bath combination
Private bathroom
Coffee/tea maker
Free bottled water
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
Av. Principal Piste Num. 45, Piste, Tinum, YUC, 97751

What's nearby

  • Pre-Hispanic City of Chichen-Itza - 3 min drive - 2.5 km
  • El Caracol - 6 min drive - 6.0 km
  • Pyramid of Kukulkan - 7 min drive - 2.9 km
  • Court of the Thousand Columns - 7 min drive - 2.9 km
  • Cenote Ik kil - 7 min drive - 7.5 km

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 99 min drive

Restaurants

  • ‪Taco Maya - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪sac be h - ‬15 min walk
  • ‪Pueblo Maya - ‬4 min walk
  • ‪La Palapa - ‬17 min walk

About this property

Hotel Chichen Itza

Family-friendly hotel near Pyramid of Kukulkan
Located close to Court of the Thousand Columns, Hotel Chichen Itza provides free full breakfast, a poolside bar and a terrace. The on-site restaurant, LOS ARCOS, offers breakfast, lunch and dinner. Free WiFi in public areas is available to all guests, along with a garden and laundry facilities.
You'll also find perks such as:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Smoke-free property, luggage storage and a banquet hall
  • A front desk safe, tour/ticket information and outdoor furniture
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms are individually furnished and have comforts, such as air conditioning.
More conveniences in all rooms include:
  • Baths or showers and free toiletries
  • 29-inch LED TVs with cable channels
  • Balconies, childcare services and coffee/tea makers

Similar properties

Exterior

Hotel Mundo Maya Chichén Itzá

  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.8 out of 10, Exceptional, 41 reviews
The price is RM614
RM742 total
includes taxes & fees
29 Sept - 30 Sept
Hotel Mundo Maya Chichén Itzá

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • LOS ARCOS

Things to do

  • Outdoor pool

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Towels provided

Entertainment

  • 29-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 450

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-out fee: MXN 450 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Property is also known as

Chichen Itza Hotel
Hotel Chichen Itza
Hotel Chichen Itza Tinum
Chichen Itza Tinum
Hotel Chichen Itza Hotel
Hotel Chichen Itza Tinum
Hotel Chichen Itza Hotel Tinum

Frequently asked questions

Does Hotel Chichen Itza have a pool?

Yes, this property has an outdoor pool.

Is Hotel Chichen Itza pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Chichen Itza?

Self-parking is free at this property.

What time is check-in at Hotel Chichen Itza?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Chichen Itza?

Checkout is at noon. Late checkout is available for MXN 450 (subject to availability).

Where is Hotel Chichen Itza located?

This family-friendly Tinum hotel is located near a boardwalk, within 2 mi (3 km) of Pyramid of Kukulkan and Court of the Thousand Columns. Cenote Ik kil and Gran Juego de Pelota are also within 9 mi (15 km).

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Reviews

Hotel Chichen Itza Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Location

8.8

Staff & service

8.8

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 372 out of 772 reviews
Rating 8 - Good. 275 out of 772 reviews
Rating 6 - Okay. 94 out of 772 reviews
Rating 4 - Poor. 20 out of 772 reviews
Rating 2 - Terrible. 11 out of 772 reviews

Reviews

10/10 Excellent

Claudia Yaneth Espinoza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo disfrutamos mucho mi familia y yo, un lugar muy tranquilo, y todo el personal súper amable, lo recomiendo ampliamente
Stayed 1 night in Aug 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran opción para visitar Chichén
Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel, but due to electrical issues they moved us to their sister hotel that is located in the Chichen Itza property. The hotel was wonderful and the staff we fantastic. The restaurant was excellent, I highly recommend the Cochinita Pibil, it was excellent.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito
Stayed 2 nights in Jul 2025

10/10 Excellent

Murtuza Badshah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

rakesh

We got to the hotel and they had no electricity. It was no problem they have a sister property the Mayaland and had a room ready for us there at no additional cost. I have to say it was extraordinary and if we ever go back i would consider staying there again.
Stayed 1 night in Aug 2025

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Jul 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was great. Located in the heart of the town. Close to Chichen Itzá. Definitely recommend staying here.
Stayed 1 night in Mar 2025

10/10 Excellent

Norberto

Liked: Cleanliness
Todo muy bien
Stayed 1 night in Apr 2025

10/10 Excellent

William R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property, Great Location

Beautiful property, rooms were nice and clean. Excellent location for going to the Chichen Itza site when it first opens (which is an excellent idea!)
Stayed 1 night in Feb 2025

6/10 Okay

Javier

Buena localización, hotel desgastado

Perfecta localización para visitar el sitio arqueológico, la piscina es es fantástica aunque el hotel, tanto habitaciones como restaurante, es muy básico y necesita una puesta al día urgente
Stayed 1 night in Feb 2025

10/10 Excellent

VERONICA

Liked: Cleanliness, staff & service, property conditions & facilities
Great! Thanks!
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for an early start to enter Chichen Itza before all the buses show up.
Stayed 1 night in Jan 2025

8/10 Good

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities
Bien ubicado y muy cercano a zona arqueológica Chichén Itzá
Stayed 1 night in Dec 2024

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2023

8/10 Good

Abdelwahab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel agréable pour un séjour repos. Bon petit déjeuner. Chambres face à la piscine et près du bar peuvent être bruyantes en cas d’affluence.
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Bon accueil, à l’écoute des clients, disponibles, la décoration est super!
Stayed 3 nights in Jan 2025

4/10 Poor

Oliver

Disliked: Property conditions & facilities
Hotel viejo, no muy cuidado, camas horribles
Stayed 1 night in May 2025

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta bonito el lugar, la comida muy rica y en general muy tranquila la zona
Stayed 5 nights in Jul 2024

8/10 Good

Martín

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta polvoso y con pocos lugares para. Comer.
Stayed 1 night in Mar 2025

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 2 nights in May 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar
Stayed 1 night in Jul 2024

6/10 Okay

Mariana

Liked: Cleanliness, staff & service, amenities
Nice for a roadside hotel
Stayed 1 night in Oct 2024

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