Hotel Dekat Terowong Jalan Woolwich

"It was a great experience"

"Breakfast is basic. Rooms are dated. The deck is nice if sunny."

"Not bad but the staff are both too few in numbers and too low in experience."

"Nice breakfast, tidy room well styled"

"Great location, very helpful staff. Spotlessly clean."

"Clean room, nice and enjoyable breakfast "

"I didn't have breakfast during my stay. The room was clean bud the bathroom looked clean but there was a damp smell like the cloths used to wipe were dirt. It didn't smell freshly cleaned evan after the cleaner cleaned the bathroom. The food served at the restaurant was fairly good and price was reasonable. very friendly bar staff and front desk staff were just ok nothing wow about the service provided in that area. There is no gym, no laundry, no room service. The rooms were sparsely furnished....

"restaurant good "

"Carpet in room was very dirty. Staff were really helpful. Ordered food to room. Not great but didn't have high expectations. In room facilities were good "

"Breakfast was wonderful and staff very helpful "

"Perfect if you just want somewhere close to excel. Staff are great "

"Good location that’s walking distance to London City airport and Excel. Great spot if you’re going to Excel for a Conference or Exhibition. The bar downstairs does pretty good food and the discount if you’re staying at the hotel helps. It can be a bit loud on some evenings, but that typically stops around 11pm. The staff are very helpful!"

"No room service and the restaurant menu was a bit of a greasy one. Having said that the mixed salad was lovely which I ordered, collected and took to my room"

"clean room nothing special"

"The room is horrible they didn’t fix the ceiling and full of the smell of weed and there is hole on the wall the sofa is dirty and stained . I would like to ask for the refund . "

"No one took care of our check in. We waited for the staff to come for an hour in the rain but still no one showed up. Finally he guided on the phone to get in the apartment. This is ridiculous! The kitchenwares were all very dirty which couldn't be used if we didn't wash it ourselves. But there was no detergent provided. The washing machine and the toaster were very so dirty that we didn't try to use them. However the cleaning charge of £50 was still charged! We asked the staff to come twice...

"I wish the room had a window that could open And my room wasn’t fully clean when I went in. There was an unfolded or used towel in the washroom. Generally it was clean but I wish it was better asthetically. Outside the cigarette butts all over the grounds was atrocious. The staff at the beefeater restaurant was rude to me and gave me a dirty tea cup for tea."

"Excellent accommodation and very close to the tube"