Montego Bay Spa Hotels

"Spacious room, courteous staff, excellent food choices and all-round beautiful resort"

"Was actually at this resort during Hurricane Melissa. The staff was amazing. They provided service during the storm that went above and beyond. They continued to cook for us in spite of power outages and flooding. They stayed on hand putting guest’s priorities over their own. Highly recommend this resort as I will visit again. "

"I would say the hospitality from the entire work staff was impeccable, even though we were there at possibly the worst time in history during hurricane Melissa the staff made sure that everyone was safe and well taken care of outside of the fact of us not having any running water or air-conditioning. We had food and shelter. The resort also make sure logistically that everything was accommodated for."

"The service provided by the staff, the food was great and we had variety even during the hurricane. Everyone cared about our safety during the hurricane and did everything to make us happy and safe. The room was clean and we had whatever we needed. "

"Will be going back "

"Great stay"

"We truly enjoyed our stay at the Hyatt Zilara, although we cut it a day short due to Hurricane Melissa. This was my first trip to Jamaica. The staff was friendly and customer-centric and the views of the beach and ocean were beautiful! Only dined at the buffett for breakfast and lunch (Choicez) but breakfast was soooo good. The Italian restaurant was our favorite specialty restaurant and our server, Ashonie I think his name was, gave five-star service! He was the sweetest and fulfilled every request with the brightest smile on his face. There was even a point where I got dehydrated (drink plenty of water if partaking in the incessant flow of alcohol!) and a nurse gave me some tea and offered suggestions of what to eat to help replenish my fluids. I was back to my happy self again within two hours! I’m keeping everyone at Hyatt and all of Jamaica in my prayers as they embark on this road to recovery. I will DEFINITELY visit again in the future since I had such a great time! "

"Everything was good the food staff was very friendly even when the hurricane was blowing they make sure we all get take care even when the hotel get lots of badly damaged they still make us feel well come catalonia is the best i will come again when they rebuild "

"This resort is the best place to enjoy Jamaica the staff is top notch and will ensure that you have a YAHsome experience. "