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The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

5.0 star property
All-inclusive resort with 10 restaurants and 3 outdoor pools

Choose dates to view prices

The Signature Level at this Jamaican resort offers a memorable experience with rooftop views, diverse dining options including private chef service, and rejuvenating hot stone massages. Guests enjoy practical amenities like complimentary self-parking and high-speed WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Signature Level Bungalow

1 bedroom, in-room safe, iron/ironing board, free WiFi

Signature Level Bungalow

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
Separate bath and shower
  • 83 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Level Junior Suite

1 bedroom, in-room safe, iron/ironing board, free WiFi

Signature Level Junior Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Sofa bed
Separate bedroom
Private bathroom
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Signature Level Suite

1 bedroom, in-room safe, iron/ironing board, free WiFi

Signature Level Suite

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Sofa bed
Separate bedroom
Private bathroom
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
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About the area

Map
Point Lucea, Lucea

What's nearby

  • Dolphin Cove Negril - 5 min drive - 5.4 km
  • Tryall Golf Club - 14 min drive - 15.7 km
  • Montego Bay Cruise Ship Terminal - 36 min drive - 38.7 km
  • Sunset Beach Resort Au Natural Beach - 39 min drive - 40.6 km
  • Seven Mile Beach - 43 min drive - 44.7 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 52 min drive

Restaurants

  • ‪Sports Bar - ‬5 min walk
  • ‪Miss Lou's Bar - ‬3 min walk
  • ‪Negril Buffet - ‬4 min walk
  • ‪Poseidon's Beach Restaurant - ‬8 min walk
  • ‪Las Brisas Bar - ‬6 min walk

About this property

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

Luxury all-inclusive resort
At The Signature Level At Grand Palladium Lady Hamilton Resort & Spa, you can look forward to a free breakfast buffet, a rooftop terrace and a coffee shop/cafe. Treat yourself to a Swedish massage at the on-site spa. Be sure to enjoy a meal at any of the 10 on-site restaurants. In addition to an outdoor entertainment area and 7 bars, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • 3 outdoor pools and a children's pool
  • Free self-parking
  • A lift, concierge services and a 24-hour front desk
  • Meeting rooms and luggage storage
Room features
All 156 rooms include comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with hairdryers
  • 60-inch flat-screen TVs with cable channels
  • Daily housekeeping and phones

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Similar properties

Exterior

Grand Palladium Jamaica Resort & Spa All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
8.0 out of 10, Very good, 1,568 reviews
Grand Palladium Jamaica Resort & Spa All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym

Family friendly

  • 3 outdoor pools
  • Children's pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On the beach
  • Outdoor entertainment area
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Service fee: USD 18

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Room service fees of USD 18 apply for orders made from 10:30 PM-11 AM.

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Signature Level At Grand Palladium Lady Hamilton Resort Spa

Frequently asked questions

Does The Signature Level At Grand Palladium Lady Hamilton Resort & Spa have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 6:00 AM to 6:00 PM.

Is The Signature Level At Grand Palladium Lady Hamilton Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

Self-parking is free at this property.

What time is check-in at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

Checkout is at noon.

Are there all-inclusive benefits at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

Yes, the property is all-inclusive.

Where is The Signature Level At Grand Palladium Lady Hamilton Resort & Spa located?

Nestled on the beach, this Lucea resort is within 9 mi (15 km) of Chukka Ocean Outpost at Sandy Bay, Jamaica Beaches and Tryall Golf Club. Montego Bay Cruise Ship Terminal and Half Moon Beach are also within 20 miles (32 km).

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Reviews

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa Reviews

8.4

Very good

9.0

Cleanliness

8.8

Amenities

8.8

Staff & service

8.8

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 67 out of 118 reviews
Rating 8 - Good. 27 out of 118 reviews
Rating 6 - Okay. 12 out of 118 reviews
Rating 4 - Poor. 4 out of 118 reviews
Rating 2 - Terrible. 8 out of 118 reviews

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend this property!!
Stayed 7 nights in Sep 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean!! Breakfast omelet was the best..Food was alright.. Chicken jerky was great.. atmosphere was awesome!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
janell Palmer was a great host at the hotel.
Stayed 2 nights in Aug 2025

2/10 Terrible

Bruce

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
That issues with the a/c was my only issues. Took my entire stay and me leaving a day early to get some Comfort
Stayed 6 nights in Oct 2025

10/10 Excellent

Aila Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Over all an amazing property but just far from everything.
Stayed 6 nights in Aug 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property and staff were eager to help fix our reservation.
Stayed 8 nights in Mar 2025

8/10 Good

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the quiet calm beaches Didn't care for the buffet food.....lots of repeats. Noisy, hard to carry on a conversation. Several specialty restaurants were closed. Would not visit again unless these issues were corrected.
Stayed 7 nights in Aug 2025

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here
Stayed 3 nights in Jul 2025

8/10 Good

Marita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful...service was outstanding..ali carte restaurants leave a lot to be desired...entertainment great
Stayed 4 nights in May 2025

8/10 Good

Navraj

Liked: Cleanliness, staff & service, amenities
Fantastic property, but we had a few issues that needed to be dealt with. Firstly, our rooms had a smell of mold/mildew. We were initially told that the resort was full but after being adamant about the issue as being a health issue, a room opened up suddenly. Once we switched rooms things were good. The staff in general were fantastic and the food was good.
Stayed 7 nights in Aug 2025

10/10 Excellent

NISHANT

Liked: Amenities
Pool, activities and food
Stayed 3 nights in Apr 2025

10/10 Excellent

Heather B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Palladium. The staff and service were excellent. The property was beautiful and clean. We appreciated the friendly greetings and smiles all day and the easy access to get a drink almost anywhere. We would love to go back again.
Stayed 3 nights in Mar 2025

6/10 Okay

Daria

Disliked: Property conditions & facilities
The property is in need of renovation; food is not good. Lack of entertainment. But beaches and water are great,
Stayed 6 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 12 days. What a wonderful time provided by these outstanding hosts. Lot of people, but the grounds are large and the service is top notch. I'd comeback again. The Signature Level is where it's at.
Stayed 12 nights in Feb 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was incredible. Very attentive and sweet. Very comforting.
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis Arturo Godoy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 3 nights in Apr 2025

10/10 Excellent

Krystal Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here to celebrate my honeymoon!! This was my first time in Jamaica and we are already planning for another trip back at this hotel. We stood at the Signature Level at Lady Hamilton. Paying a little extra for the signature level was WORTH every penny!! You have access to your own pool, beach, free access to spa amenities, free room service, golf carts to go around the property, lounge and bars!! The staff was AMAZING!! Very friendly! The food was AMAZING!! Drinks were DELICIOUS. The entire resort was very CLEAN!! Lots of activities to do at the resort!! Can’t wait to come back and bring our kids!!
Stayed 6 nights in Mar 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Nov 2024

2/10 Terrible

Erica

Liked: Cleanliness
Disliked: Amenities
We had a great view from our signature level bungalow room but we weren’t treated like we were signature level. The distance from our room to the resort is extremely far, if you aren’t a person who likes to walk you have to depend on a cart to pick you up. We had an outdoor shower which comes with bugs flying in while you’re showering and geckos running through as well. Our shower head was a lion’s mouth with a garden hose coming through, we were told we had that type of shower head because all of the rooms weren’t updated to the “new school” shower heads. The food here is absolutely disgusting, some pictures will be attached below. At the restaurants they give you a QR code to scan to leave a Google review where I specifically only mentioned the staff that served us because the food doesn’t even require 1 star. I wouldn’t recommend this resort to anyone. This vacation was the birthday celebration of my mom and aunt and we weren’t able to celebrate them without any issues. We came with a group of 21 people and we knew with such a large group we should make certain reservations prior to our arrival. We tried calling and emailing multiple times to schedule a birthday dinner on the beach but that was to no avail. We did the floating breakfast which was mediocre since there wasn’t even enough food for everyone in our group. Once again we were signature level and expected PREMIUM drinks wherever we went but that was false. Nightlife is trash, please don’t stay at this resort.
Stayed 6 nights in Jun 2025

2/10 Terrible

Nancy

Disliked: Amenities, property conditions & facilities
Property is really run down. The lobby had water leaking through the ceiling through a light fixture. Tiles are chipped throughout the property. The seating in the restaurants are filthy. Down to 2 toilets in Infinity ladies restroom. We started out in room 3212. The door/frame gapped when closed which is where I'm assuming this huge cockroach came through. It was moving so fast I initially thought it was a mouse. Had us standing on the bed screaming at 2am. We were told with Signature Level if you couldn't make app dinner reservations, the concierge had reservations spots set aside. None in app nor with concierge. So we just walked in to the steak restaurant and one or two tables being used so we were seated right away. Next we asked about the Indian restaurant. Nothing available. We walked right in to a completely empty restaurant. So was the concierge lying? App broken? All of the fun and games with the POP entertainment team during daytime are gone. The Jamaican show: trash. For a whole week we were told the hotel had no ginger to make the drink heart of Jamaica. Weird since I would think it's used in the food. In the Infinity bar area, I asked a waitress for a drink. She walked me to the bar so I could give the guys behind the bar my order and she went back to enjoying the music. Another waitress was dancing with the customers too. Need more Infinity area seats. Another roach in Signature lounge saw us off on last day. 2nd visit this year. Been coming since opened.
Stayed 7 nights in Jun 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best meal
Stayed 5 nights in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 5 nights in Oct 2025

8/10 Good

Nahomie

Liked: Cleanliness, amenities
L'hébergement a besoin d'un peu d'entretien. Autrement, l'emplacement est très agréable. Quant au service, le personnel aurait besoin d'être plus serviable et réactif aux besoins des clients. Finalement, la nourriture était bonne mais pas excellente. Je pense qu'ils peuvent améliorer sa qualité et sa diversité avec un peu d'effort.
Stayed 5 nights in Oct 2025

8/10 Good

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great with a beautiful view. Any issues that came up were resolved immediately by very helpful and courteous staff. Breakfast buffet was good. Lunch and dinner buffets needed more variety, however, the A La Carte restaurants were exceptional. The spa was very peaceful and relaxing and the masseuses were amazing.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you read any reviews please read mine. Honestly I read all the lowest reviews after i booked this property and was nervous after and wow was i glad we didn't change our booking. First off we are from middle of nowhere western Nebraska so food choices are meat and potatoes and the best Mexican food anywhere. So food and eating in a different country always has its difficulties. We did not starve. If we didn't enjoy the restaurant we hit the buffet and were more than satisfied. We tried several places out of our comfort zone. We don't have indian or Jamaican flare in 200 miles of our house. But we tried it and came away experienced and knowing it was okay just not in our menu options going forward. Lets talk staff...we had the nicest most complementary staff experience. They were nice always asking if we were okay. Dont be a stuck up and say hello and actually treat them as a perdon and not there to wait on you without acknowledgement. Tips go a long way into better service and deep pours on drinks. We didnt pass a single employee ever that did not ask how we were. The only person we had any issue with was a waitress in the sports bar. She was rude and kept rolling her eyes at us. Never helped us no matter how long we waited. Guess what we did....went to the bartender and tipped him well in front of her and he was amazing!! Lastly upgrade when you book to signature level. Room with ocean view was insane! Well worth the extra money if you want to impress the Mrs.
Only part of the pool! Its huge
View from our bed
First sunset!
Signature level
Stayed 7 nights in Oct 2025