Hotel Keluarga di Syracuse Timur

"The property is going thru an update process but it need more work, the ac didnt work and the bathroom tub needs attention, i had to pay the price before the city was fully booked but very expensive for what i paid"

"The room was clean and the front desk staff were very helpful"

"No air conditioning. rooms were very hot first couple of nights. Window wouldn’t open to outside and no maintenance available to fix the window. They did not clean our room the 3 days we were there even though they seemed to be cleaning rooms around us. Staff were friendly but seemed to be understaffed. Definitely not up to the same standard as other embassy suites "

"The breakfast was lacking. Just some prewrapped muffins. Coffee was decent. "

"Room smelled like smoke and cleaner and not clean ..shower head was broken and no water pressure..and just generally not clean"

"The mattress was blood stained Window were broken Staff was rude "

"Clean room. Lots of hot water. Only complaint is the smell of weed in the hallway & lobby at night."

"Hotel should be condemned, old, falling apart, mold in the bathroom, missing outlet cover, yellow pillow cases."