"I emailed before arrive to ask if I could the same room for two nights and this was not only accommodated but they gave me an amazing room!
Pros: free parking, free leisure facilities including gym, pool, jacuzzi, sauna and steam room. Pool warm. Jacuzzi hot. Bags provided for wet swim stuff. Helpful staff on font desk and bar. Bar food and breakfast were excellent. Rooms and restaurant nicely furnished and maintained. New Roberts radio and ironing board. Lovely fluffy towels. Bed was comfy and the blackout curtains ensured a great nights sleep.
Cons: spa changing rooms are dirty, lockers are hit and miss to lock. Floors and toilets dirty and showers had next to no shampoo and conditioner in them. Poolside floors were dirty and drains around jacuzzi were grim. Pillow case was stained with make up and rubbish was left alongside the draws. Iron was full of scale. No pen or paper left either. Gym is tiny.
Whilst ordered food was great. Food provided for our conference was Luke warm at best and there was no coffee after the initial registration despite being told it was coming.
More pros than cons but it was also an expensive stay."
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