Hotel Freetobook di Swansea

"A lovely little apartment, with all one needs for self catering included, absurdly close to the beach and the pub. I was in apartment 7. The apartment is actually quite a good size and could comfortably accommodate one or two people. There is a small, en-suite bathroom with shower (no bath) and a large sitting/dining room with small kitchen area. You can come and go as you please with the electronic key fob provided and literally paces from the building you are in the dunes and then on the...

"When we arrived expecting to stay in an annex as per the image on Expedia, we were instead in a room in the main house. We took this up with the proprietor who agreed to cancel with no cost. We took this at face value and stayed elsewhere. On checking our bank account on 24 Sept we saw that we had been charged. We called the property but were told we need to take this up with Expedia. Very disappointed."