Hotel Dekat Swanage Railway

"nice clean and large"

"House keeping was good. Room was small and pretty tired. Bath hand basin sink plug broken and toilet seat would not stay up. Staff polite but not very customer focused. Just did their job! Breakfast was disappointing. Advertised as ‘continental’ but fell short of what we were expecting. Parking good. Plenty of space"

"Lovely clean and tidy hotel. The rooms look refurbished and were spotless. We had the family room which was bigger than we were expecting. Two separate bedrooms and a bathroom. The staff were pleasant. Parking plentiful. Breakfast (eggs, hash browns, beans, sausages, bacon etc.) was included. Walking distance to the beach and restaurants/shops. Perfect for our stay."

"Beautiful rooms and very scenic. Lindsey very friendly hotel manager. Really enjoyed our stay"

"Parking good but shops to far"

"Very welcoming and ideal for travellers with pets . Great location , walking distance to the coastal path and very close drives to National Trust areas such as Corfe Castle and Studland beaches"

"Firstly I booked through expedia who I thought would be competitive, however I paid £70 more than apparently booking direct as got an invoice pushed through my door on the morning of checkout - they said the I paid £70 more because I booked through expedia and that was their commission. The hotel was perfect location, but very dated and old fashioned. The bar was expensive and the spa area was massively overpriced for what it was"

"Lovely breakfast and lovely area. Would recommend."

"Lovely location. Friendly welcoming staff. Great guest experience from all members of staff. Fabulous food and beverages. Would definitely stay there again. Negatives if I'm being picky: We had to ask for sugar at breakfast every day and butter once. Trivial compared to the overall experience."

"No staff available and rooms not ready on arrival, very confusing check in, basement room with hardly any light, overall terrible!"

"Toooo hooot , it was like in a sauna. The water was burning no cold water at all, the mattress mas punching us in the back the worst mattress ive ever seen. No air-conditioning not even on the holl, everywhere was too hot, and the smell was unbearable. Never again i would not recommend this place. I found places much cheaper with better conditions. Very disappointed, and no way to take the money back. We left as soon as we arrived, we didn't even sleep there. No staff in the place, they are...

"Very convenient location as it's at the center of the village but might not be suitable if one prefers a quiet place during the day because it's in a busy road."

"The bed was one of the worst I’ve ever seen. The mattress was shockingly bad. You could feel and see every spring which creaked pinged and moved everytime you moved. The room also had mould on the ceiling and an awful smell of musky dampness. My friend had a much nicer room and their bed was okay so it’s luck of the draw I guess."