W Suzhou

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Luxury
5.0 star property
9.2

Wonderful

Elegant escape with stunning lake views

Grand and fun, this property boasts a unique lobby and lounge, spacious rooms with moon-shaped accent lights, and full automated toilets. Savour the 37th-floor dining experience with stunning lake views, delectable food, and exquisite cocktails.

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is RM629
RM733 total
includes taxes & fees
25 Oct - 26 Oct

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Wonderful King Room, 1 King Bed, City View

A modern hotel room with a large bed, a TV mounted on a wall, a seating area with a view of the city, and a large window.

Wonderful King Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 47 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Wonderful Queen Room, 2 Double Beds, City View

A hotel room with two beds, a desk, and a chair.

Wonderful Queen Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 47 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Spectacular King Room, 1 King Bed, High Floor City View

A modern hotel room with a large bed, a sofa, a round mirror, and a city view.

Spectacular King Room, 1 King Bed, High Floor City View

  • City view
  • 47 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Spectacular Queen Room, 2 Double Beds, High Floor City View

A hotel room with two beds, a desk, and a chair.

Spectacular Queen Room, 2 Double Beds, High Floor City View

  • City view
  • 47 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Fabulous King Room, 1 King Bed, Lake View

A modern hotel room with a large bed, a TV, a sofa, and a view of the city.

Fabulous King Room, 1 King Bed, Lake View

  • Lake view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Cool Corner Suite, 1 Bedroom, Lake View

A modern hotel room with a large bed, a sofa, a small table, and a view of a cityscape and water.

Cool Corner Suite, 1 Bedroom, Lake View

  • Lake view
  • 96 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 1 Bedroom, Lake View

A modern hotel room with a large bed, a sofa, a small table, and a view of a cityscape through large windows.

Studio Suite, 1 Bedroom, Lake View

  • Lake view
  • 96 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Mega King Room, 1 King Bed, High Floor Lake View

A modern hotel room with a large bed, a TV mounted on a green wall, a dining area with a view of the city, and a balcony with a cityscape view.

Mega King Room, 1 King Bed, High Floor Lake View

  • Lake view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Fantastic Suite, 1 Bedroom, Lake View

A modern hotel room with a large window offering a city view, a curved sofa, a round coffee table, and red ottomans.

Fantastic Suite, 1 Bedroom, Lake View

  • Lake view
  • 113 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Double Beds

A modern hotel room with two beds, a large window with a city view, a round mirror, and a green decorative item on the wall.

Room, 2 Double Beds

  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a sofa, and a view of the cityscape.

Room, 1 King Bed

  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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A large, modern building with a distinctive arch structure and a spacious, illuminated plaza in front.

Renaissance Suzhou Hotel

Suzhou Industrial Park
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
9.2 out of 10, Wonderful, 210 reviews
The price is RM367
RM428 total
includes taxes & fees
31 Oct - 1 Nov
Renaissance Suzhou Hotel
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About the area

Located in Suzhou Industrial Park neighbourhood, W Suzhou is connected to a shopping centre. Suzhou Center Mall and Shantang Street are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Suzhou Culture and Arts Center and Humble Administrator's Garden. Jinji Lake and Suzhou University are two other places to visit that come recommended. Visit our Suzhou travel guide
Map
Building 7 Suzhou Center, corner of Xinggang Avenue and Suhui Road, Suzhou, Jiangsu, 215021

What's nearby

  • A river with a cityscape on the opposite bank, featuring modern skyscrapers and a distinctive curved building.
    Gate to the East
    4 min walk - 0.4 km
  • A park with yellow sculptures, a pathway, and a waterfront.
    Jinji Lake
    2 min drive - 1.0 km
  • A traditional Chinese pavilion over a pond with a stone pathway and lush greenery.
    Humble Administrator's Garden
    7 min drive - 6.9 km
  • Suzhou Center Mall
    9 min walk - 0.8 km
  • In City Shopping Mall
    2 min drive - 2.2 km

Getting around

  • Dongfangzhimen Station
    6 min walk
  • Suzhou Railway Station
    18 min drive
  • Hongqiao International Airport (SHA)
    80 min drive

Restaurants

  • Woobar
    3 min walk
  • The Kitchen Table
    2 min walk
  • 悦食东方
    4 min walk
  • 牛New
    5 min walk
  • Need Korean Cuisine
    5 min walk

About this property

W Suzhou

  • Luxury hotel near Suzhou Center Mall
  • Located close to Jinji Lake and Suzhou Culture and Arts Center, W Suzhou provides a terrace, a shopping centre on-site and a coffee shop/cafe. For some rest and relaxation, visit the steam room, and indulge in aromatherapy, a massage or a body wrap. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Mediterranean cuisine. Yoga classes and fitness classes are offered at the 24-hour health club; W Suzhou also has a garden, dry cleaning/laundry services and a bar. In addition to a conference centre, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An indoor pool
    • Buffet breakfast (surcharge), an electric car charging station and express check-out
    • A banquet hall, a 24-hour front desk and concierge services
    • ATM/banking services, coffee/tea in reception and free newspapers
  • Room features
  • All 379 individually furnished rooms boast comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as air conditioning and bathrobes.
  • Other amenities include:
    • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
    • Bathrooms with hydromassage showers and designer toiletries
    • 49-inch LED TVs with premium channels
    • Recycling, electric kettles and daily housekeeping

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  • Pool
  • Spa
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  • Restaurant
9.0 out of 10, Wonderful, 585 reviews
The price is RM236
RM275 total
includes taxes & fees
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Frequently asked questions

Does W Suzhou have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at W Suzhou?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at W Suzhou on 25 Oct 2026 start from RM629, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is W Suzhou pet-friendly?

No, pets are not allowed at this property.

What time is check-in at W Suzhou?

Check-in start time: 3:00 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at W Suzhou?

Checkout is at noon.

Where is W Suzhou located?

Located in Suzhou Industrial Park, this luxury hotel is within a 15-minute walk of Suzhou Center Mall and Jinji Lake. Suzhou Culture and Arts Center and Suzhou International Expo Center are also within 3 mi (5 km). Dongfangzhimen Station is 6 minutes by foot and Ligongdi West Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

W Suzhou Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 86 out of 122 reviews
Rating 8 - Good. 21 out of 122 reviews
Rating 6 - Okay. 13 out of 122 reviews
Rating 4 - Poor. 1 out of 122 reviews
Rating 2 - Terrible. 1 out of 122 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lively vibe, super clean, staff and food was great
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Excellent room and service. The location is very convenient, direct walking to Suzhou center.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Amazing. Excellent service, friendly staffs. I am highly recommend for this W Hotel in Suzhou.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so nice and service was amazing. Only complaint was that the room lighting was very dim. Hard to get good lighting in front of the mirrors and sometimes hard to see when I needed to do work
Stayed 8 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice and willing to help, and Kimi had provided very clear instructions by email before arriving that help us very much since this is our very first visit Su Chou.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always best hotel.. good location
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Unique designed lobby and lounge. Spacious rooms. The staff require a bit more training on check in and out,
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Conveyance of the location
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
An extraordinary stay. Suzhou is amazing and we picked a great place to enjoy it during Dragon Boat holidays. The recently opened dining experience on 37 floor was incredible. View of Suzhou lakes amazing as was the food and cocktails. So fresh and yummy. Staff service so good at all times. Perfection. Loved it.
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Unbeatable location right next to the Oriental Gate and connected, walkable access to shopping malls and the lakeside. Hotel lobby is grand and fun. Staffs are helpful, friendly, and caring. Rooms are definitely hi-tech and hip - the giant moon-shaped accent light sets the tone. Scene-setting lights and full automated toilet. Bathtub is huge and bath salt is provided. Great vibe for a night out! However not so much if you had to work - the desk area wasn't well lit, and the chair was definitely not comfortable for work. This might be a me problem tho - not a hotel for work anyways! Also worth highlighting that each room comes with a proper HEPA air purifier, great for those who are COVID-concerned. Unfortunately the room for my first night stay had some plumbing issues (smelled bad), and some lighting/frosted glass didn't work properly. The staff were extremely caring and moved me to a different room for the rest of the stay. Really appreciated their help.
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Person who checked us in was a disaster while I tried to check myself in as well as two other colleagues. The other two parties ended up in the wrong rooms and had to change. I had explained this to him clearly but he was going way too fast and not listening. Further, no cream in the container in the bathroom (a pain to call for more). Also, I expected more from the breakfast buffet in terms of fresh pastries. I had a day old croissant, which I did not expect from the W brand. I also felt the staff was not that attentive in this restaurant. The staff at the Chinese food restaurant on an upper floor the night before had been great.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常好，員工有禮，有效率，非常整潔，早餐選擇多，地點安靜，房間寬敞。
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
设计感强/細緻位好
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店位置很好，客房可俯瞰金雞湖。健身房乾淨、餐點好吃！
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
很好
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호숫가에 위치해서 운동하기도 좋고 교통도 편해서 너무 좋았습니다. 특히 소주중심이라는 소주에서 가장 큰 쇼핑몰과 직접 연결되어있어 쇼핑하기에도 너무 좋습니다. 36층에 있는 수영장은 진지후라는 호수뷰로 수영하며 휴식하기엔 너무 좋은 환경이었습니다.
Stayed 11 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好，服务很周到
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
还不错
Stayed 2 nights in Jan 2023
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort
就是服务在大堂有点多了，比如六七个人跟你问候，你要礼貌的回答，这样就比较烦了
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best breakfast

Feels like family when arriving here. The service is fantastic, location is perfect, views are to die for and the breakfast and brunch are delicious!
Stayed 2 nights in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Love my stay. It was perfect. Super comfortable and clean.
Stayed 1 night in Feb 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In room coffee (French press) is a mess and below expectations for such upscale hotel room
Stayed 2 nights in Nov 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐丰盛，但其他都没什么特别
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CP值很高

Very good location and very nice service
Stayed 1 night in Jul 2020