Surat hotels from RM203

"Agréable séjour et le staff était très sympathique "

"We spent three nights at the hotel to celebrate our 20th wedding anniversary. We had never been to Vichy. The experience was excellent, the hotel was beautiful and everything was clean and up-to-date. We booked a junior suite, which was lovely. Evening cocktails in the beautiful bar were beautifully served. Our spa treatments were excellent and the facilities are modern and very clean. Highly recommend!"

"love reception "

"L'hotel très confortable, mais sur le site internet, il n'était pas bien mentionné que le spa n'était pas compris avec le forfait de l'hotel Les sommelières étaient très agréables et serviables, mais ne servait pas les boissons au bon moment, soit les apéritifs avant le repas et le vin en mangeant, car nous recevions les apéritifs pendant les plats et le vin à la fin du repas.."

"Very clean and pretty property. Good A/C. Just it's a bit far from the train station. But the low rate was enough to compensate this issue."

"Bien situé pour une étape, grand lobby et équipe sympa"

"Nicely refurbished, spacious rooms."

"As a cheap hotel, my expectation was rock bottom. I just wanted a bed in an air conditioned room. Somehow, they screwed it up! I arrived after a long drive to a sign apologising for the lack of a/c in French. I had to ask the receptionist if this referred to the rooms too. It did. On one of the hottest days. Wonderful! This alone was a pain and I was stuck without the room. Once getting to the room, the keycard stopped working almost immediately, which led to several frustrating trips to reception, after which we discovered that the door would open itself sometimes sans card. I had to hit the supermarket before it closed and got very annoyed by the constant issues. I eventually got a new room. Great! Except the fan wasn't working. There was only one socket in the whole room and the soap was empty. Okay, it was cheap, I can't expect....wait, what's that? A beetle infestation and the door also didn't lock? Not just a few beetles, but tens of them creeping through the door seals and getting everywhere. I even awoke in the night to find two on me! I also had to angle the bed against the door to stop it from being opened. The next morning, I mentioned the infestation - resigned to the fact that this was the worst hotel experience of my life - and I've stayed in cheap hotels in third world countries! The girl on reception presented a print out with a beetle and a cockroach and asked me which it was. Apparently they come out in the heat. Just not at other nearby hotels! "