6/10 Boleh diterima
Craig
Mengembara bersama pasangan
16 Okt 2025
Tidak sukakan: Keadaan hartanah & kemudahan
The apartment complex is well located, and our poolside apartment with its own fenced courtyard had good potential. However, the overall standard did not meet expectations based on the photos and description.
On arrival, the linen and bedding were not properly cleaned — a ripped pillowcase, hair on the bed, and a musty bed cover were disappointing. we had to empty to vacuum cleaner just to use it, Dryer lint filter was full, dusty skiting boards. Several maintenance issues were also apparent: the shower-to-bath lever was broken, lighting was poor and dusty, and the toilet roll holder was not fit for purpose.
We requested at reception to view alternative apartments as they became available, but this request was ignored. While the location was convenient, the accommodation requires better attention to cleanliness, maintenance, and customer service to meet the standard advertised.
Craig
Menginap 12 malam pada Okt 2025
