Hotel berdekatan Stones River Greenway

"I stayed from 5/2 to 5/9. I stayed in room #312 from 5/2 until 5/7, room #322 from 5/7 to 5/8, and room #420 from 5/8 to 5/9. My daughter plays tennis and I check out of the hotel when she plays and if she wins, then I check in back into the hotel whereas if she loses, we head back home. That's why I stayed in 3 different rooms. On 5/9 early pm, the hotel emailed me about a $950 incidental charge due to TV and carpet damages in room #312. The email had pictures of some materials in what looked...

"We always stay here during our travels as we pass through. Nice college town with good restaurants."

"Great property, nice stay."

"Was there two nights. We had no service while we were gone and it was disheartening to arrive to a dirty room. Had to ask front desk for tea and clean cups. I asked if our price included service and she said it did indeed include service. She apologized and brought what we needed up in spite of her working by herself. The website indicated sound proof rooms and we could hear everything in the hallway, we were next to the ice machine in room 400. This was the first time at a Double Tree as...

"No breakfast even though it says its provided."

"room wasn't overly clean, hair in carpet, toothpaste on wall behind sink"

"A pleasant experience "

"Staff not helpful at all. I reserved a king room, when checking in I was told there were only kings on the second floor and would have to use the stairs. My husband has lung cancer and cannot climb the stairs. I was told we would have to take a double on the first floor, I asked if I would get a refund for the difference in prices and she stated no because there is a king available on the second floor. This motel is not accommodating to people with disabilities. Also the room was not very clean,...

"Clean air, clear room"

"Clean and bed was very comfortable. Breakfast was good. Customer service was great as well"

"It appeared newer. It was clean and quiet."

"Las cortinas del cuarto no cerraban bien , la taza del baño sucia , en si el cuarto a medio limpiar y con mal olor . Cuando hice la reservación me deje llevar por las fotos , pero nada que ver con lo que tienen en su página . En el pasillo había gente ya muy tarde hablando y fumando , nada seguro mi estadía ."

"Rooms need a little update."

"didn’t read that they only have outside rooms so disappointed in that. didn’t like there wasn’t a coffee pot in the room. but everything else was good. "

"My original reservation was at Motel 6 across the street but i had my reservation switched to Microtel The room at Motel 6 was infested with bugs and Microtel Inn accepted my reservation without furthher charge. It was very clean, quiet, and the bed was very comfortable "

"Breakfast was good didn't change from day to day. Room was clean but bathroom door catch extremely dangerous. It cost me 10 stiches' in my hand. and was not addressed when reported."

"The room had a bunch of bigs crawling all on floor and desk. I went back to desk and asked the man if he had a different room upstairs. He took the room key amd said he was sold out. I asked for receipt that I would be refunded amd he said the 3rd party I paid will refund and he wouldnt fight it. Well, he didnt answer the phone to tell I turned the key in and didnt stay for my refund...bad experience."

"The only positive is it was close to the highway. The furnishings looked like peaked in the 80’s. Non-smoking rooms aren’t. The locks required cheetah speed to open. Very disappointing."