Stevensville Spa Hotels

"Everything was nice"

"Great staff!"

"Sent around to back door because it was “closest to our room”. Door had sign that said lock was broken. We had to walk around to find a door that would work. Furniture in room was shabby at best and broken at worst. Staff at front desk was informative and helpful but inaware of the broken door. “I thought they fixed that.”"

"I love the location of this hotel as well as the affordable price point that makes this hotel a must stay whenever I visit Missoula. "

"The general manager is super stuck up and rude. Had our day switched becuase we booked the wrong dates by accident. Went to check in around noon asking what time the check in is and they said to come back and check in at 3 and everything was good with the switching of the dates. Came back at 3 to check in and general manager named Christina had added extra fees after saying everything was okay. We paid the pet deposit, and an extra fee for the difference in pricing and finally got checked in around 6 pm. She was super rude, and not friendly or welcoming at all. Asked some other lady staying at the hotel for the time the pool closes and she replied 10 pm. When I had asked her she told me 9 pm which is a lie. Also lied to us by not mentioning any extra fees earlier in the day. The hotsprings was nice, but we were clearly upset as well and Christina didn’t offer us any sort of compensation for our delay on the room, and seemed like she was trying anything she could to not have us there we felt very unwelcomed. Never going back to stay there ever again. "

"Great location"