Hotel Keluarga di St. Thomas

"Make sure you have plenty of cash. There is not an ATM machine on the property and taxi's only take cash. the restaurant's menu is sub par and you will need to take a taxi to get to anywhere to eat."

"Historically charming! I will definitely be coming back and this is where ill stay :)"

"God forbid anything runs out . It’s your fault . God forbid they make a mistake it’s your fault and you need to figure it out . Going to the coffee shop was an experience to say the least it’s as if we weren’t wanted there . The receptionist made a mistake and she went and got someone to the back to come and yell at us . Then proceeded to run the order incorrectly then said you didn’t pay correctly although they got the order incorrectly then ran out of the items , didn’t want to make / process...

"The staff experience was mixed. While some employees were helpful, the overall service was fairly minimal and did not go beyond the bare minimum. On the other hand, there were 2 food servers at Luna Mar Restaurant - Crystal and Pablo, they were absolutely wonderful! They were outstanding, attentive, genuinely helpful, and made our dining experience that much more enjoyable. Good vibes! And very funny! They truly stood out! The food was amazing too"

"Fine for an overnight stay prior to hitting the ferry for St. John."

"My coffee pot didn't work they didn't have any ice machines any were in the villa nor snack machines everything was over priced an inconvenient wouldn't stay there again"

"Our stay at the Ritz was perfect. Erika, the guest experience supervisor, was one of the nicest people I've ever met. She made our experience even better. Her suggestions, accommodations and guidance helped tremendously. The entire staff was exceptional and among the friendliest I've encountered at a resort. The hotel was gorgeous and well maintained and the pool was picturesque. There were plenty of options for dining and the included water activities get our whole family busy. I highly...