Hotel berdekatan St Jago de la Vega Cathedral

"I stayed at this property from 3/23/23 to 3/28/23 when i was on my way to rhe property i called owner to meet us whoever answered was very rude and not customer service friendly then i was given a number for house manager who saved the day Mr. Anderson was the best great customer service he immediately came to meet me i was so angry and tired but Mr. Anderson made me smile. I hope Mr. Anderson trained the other staff to be kind and a problem solver thanks for a wonderful stay Mr. Anderson and...

"The management team was awesome, the AC didn’t work in the main room on the first night but Ms Vicki made sure that I didn’t go a second night without it."

"The property needs some looking after. Generally, it looks as it if needs maintenance and staff. The entrance to the stair way had bird poop all over the railings. And it stay there the entire trip ( 5 days). There was no elevator and I stayed on the top floor. My room was nice due to the space however, the other rooms I booked (3 additional) were okay but the beds were extremely small. There was no toilet tissue nor any complimentary towels like that. There was a tv that didn't work , Wi-Fi...

"Yes, everything was great "

"The accommodation was spacious, exceptionally clean, and very comfortable. The staff provided clear, detailed instructions, making the check-in process smooth and easy. I especially appreciated the comfortable bed, soft pillows, and fresh-smelling linen, which made the stay feel very welcoming. One small suggestion would be to have complimentary coffee or tea readily available, though I was informed that this could have been provided had I reached out. Overall, I had a very positive experience...

"Room was nice with AC. Breakfast was excellent and made to order. Pool was simple and nice on the upper floor."

"It’s was ok"

"What you see on the web is not what you get when you go there. We did not stay when we saw the condition of the place."

"I loved everything about it! It's peaceful, quiet, friendly staff who leave you alone and don't bother you about anything, normal amenities like tea, bottles of cold water and snacks. If you get the 2nd floor I think you would have a very nice view as well. Also I'm a single female traveler from abroad The rooms are safe and you can bolt lock them from inside. The AC is kicking. Loved my stay and will be back soon."

"I had a very pleasant stay at this hotel. The staff were friendly, professional, and always willing to help. My room was clean, comfortable, and well maintained throughout my stay. The breakfast was fresh and offered a good variety of options to start the day. The location was also excellent, making it easy to get around. I would stay here again."

"We enjoyed our stay."

"What a wonderful stay I had! The apt was well kept and tidy with lots of natural light. The rooms were nice and cool. I was really pleased with the staff and the whole process. They made it really easy for me. Thanks again!"

"I recently stayed at the Terra Nova All Suite Hotel Jamaica in Kingston, and had a wonderful experience. The hotel offers a unique blend of classic elegance and modern comfort, with beautifully decorated suites that are spacious, clean, and comfortable maintained areas, however this time my AC was broken I call 3 times before getting it fixed and then 3 days after it went out again. This was disappointing but the hotel is where I’ve always stayed once in Jamaica. The staff were professional,...

"We had a three night stay here and it was magnificent! We had a quiet night just drinking a couple of beers on the master balcony. Damian was an attentive, host Excellent place to stay in Kingston!"

"The room was clean, staff very helpful. I was very satisfied. The food was very good."

"Enjoyed my time there even though we we'd leave in the early morning and return late night. I wish the bed was bigger and that the TV worked. If was difficult for two normal sizes adults to sleep on what felt like a slightly larger than a twin size bed."